Uninstall all listed modems, reboot. If you don't have a CD that came with modem, then let Windows recognize/install it. If you do have a CD that came with modem, do not let Windows install modem on bootup (cancel), but run the install from the modem CD instead. Terry cristy wrote: >HI everyone, > >Im a frustrated computer person tonight ;( >I was using my computer that is on dial up and had cut it off. Started it >back up few hours later and could not connect. Message was coming up Port >is in use by other device or modem is not configured etc...I called >Earthlink and checked some settings, before I called them checked modem and >had two listed same name but the one that was highlighted said not present, >the one under that with the same name was on COM 4. Earthlink person said >it should be on COM3. She told me to call my support (passed the buck)..but >my warranty is out for that. > >So, I figured Ill try system restore, going back to an older restore point, >Even though I had created on just last night,, it would not let me restore >to any of theh earlier dates grrr....WHY NOT?? isnt that what it is there >for? I removed the modem listing that said not present, the other one is >showing in there on com 4, when i checked devises, it said enabled and >working. Im on my other computer now on cable. Has anyone got a suggestion >about getting the modem back to normal and why cant I go back to a restore >point? > >thanks, >frustrated christy "grrr.. > -- <Please delete this line and everything below.> To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk