Hi there. The name is Scott and I am new to this list. I was noticing the problem with the modem and was wondering if you are using Win XP Home. I do and had a problem with a new modem one time as well. It turned out to be the Sasser Worm which had taken control and wouldn't let the modem dial out. If indeed that is the problem, you can have a friend download the fix from Microsoft and copy to a cd. Then you can put in on your machine. That is how I fixed mine. Hope this is helpful. Scott. To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk