Have you opened AOL and clicked on the Setup button and had it detect the modems in the computer? It should detect a modem and a TCP/IP connection. Select the modem and let AOL finish the rest. Reboot. Try that and see if it helps. Tom MEspenschi@xxxxxxx wrote: > No old modem died. Confirmed its death with Gateway. She bought new modem > that went with her windows 98. It was from creative labs. Did setup and said > no > modem. Checked device manager and it said has modem. We went ahead and took > old modem out. We put new modem in another empty slot. When did installation > it had that the modem was installed. When tried to hookup to aol it said no > modem on this computer. Did everything even reconfigured to Creative Labs > specifics. Still said no modem. Sorry didn't explain more. Tried everything > I know > but thought maybe someone would have another idea to try. > -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.300 / Virus Database: 265.8.7 - Release Date: 2/10/2005 To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk