Sandi, I had System Works last spring. I just used the add and remove programs, downloaded and installed Avast and all was fine with XP home. The Live Update is a separate program and I removed it the same way. Jo Ann Sandi Beach wrote: > I would have assumed I would need to remove everything possible relating to > Norton before d-loading any other virus protection. I have System Works so > there is lots there. > Sandi > ----- Original Message ----- > From: "Don Wilcox" <Dwilcox3@xxxxxxxxxx> > To: <pctechtalk@xxxxxxxxxxxxx> > Sent: Wednesday, June 13, 2007 12:11 PM > Subject: -=PCTechTalk=- Re: Another download question > > >> Be mindful, that the existence of Norton on your computer will complicate >> the installation of TrendMicro. Be sure to totally obliterate it from >> your >> system first. The Norton Removal tool will NOT remove everything Norton. >> There will be several traces left behind. Even in the non-PnP drivers >> section of the device manager. >> >> If you have problems, TrendMicro will help you find the norton traces >> responsible. >> >> Don >> -- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/