-=PCTechTalk=- Re: Another download question
- From: "Don Wilcox" <Dwilcox3@xxxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Wed, 13 Jun 2007 13:05:43 -0400
Your Norton will most likely be an updated 2006 version rather than a new
2007 version. If you tire of the difficulty getting support from Norton,
try Trend Micro. E-mails are answered promptly and typically have the
correct answer the first time.
Don
----- Original Message -----
From: "Sandi Beach" <sandib2@xxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Wednesday, June 13, 2007 12:26 PM
Subject: -=PCTechTalk=- Re: Another download question
> Thank you Steve! I am also having a problem with live update.
> I checked from the main menu and it showed all updates completed except
> Norton Antivirus and it proceeded to download that. It took about 20
> minutes and then showed completed but the only option then was to cancel
> rather than the usual finish and it did not ask me to reboot. Also the
> little shield in the notification area, showing automatic live updates in
> progress, has disappeared and re-appeared several times this morning and
> remains at 35%. This is just an observation at this time and not a
> question. I have contacted Symantec support describing this issue. In
> May
> I renewed my subscription to Norton Antivirus and the status shows that I
> now have 300 + days left. Also all the status windows show green and o.k.
> I
> have Norton System Works 2006 but I assume since I renewed the Antivirus
> only it (the Antivirus part) is now 2007? I guess that is a question!
> And, by the way, getting an e-mail to Symantec for help is a feat in and
> of
> itself! I don't remember that it used to be that difficult. Much more of
> this and I will consider my money well spent for the learning process and
> switch to Avast or AVG!
> Sandi
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