Theresa writes Thanks for the insight. >> >Theresa writes >> >Turns out the problem is not with the printer - it's moisture in the paper. >> > >> >They suggested I try a new unopened ream of paper and it did not steam. >> >Then I put in the old paper and it steamed. Lesson for me: keep the paper in >> >a Rubbermaid container to keep it dry! > > > Yes, Rubbermaid is good, but failing that, re-wrapping the paper in > its original wrapper and taping it up is good too. > > As a commercial printer, we must ensure that our environment is > around 50% humidity. Below 35%, the paper is too dry and causes > static problems (clinging to each other) - and oddly enough something > like Static Cling helps in the machinery. Over 70%, there are other > problems because the paper acts like a sponge. _________________________________________________ For information concerning the MUGLO List just click on http://muglo.on.ca/Pages/joinus.html Don't forget to periodically check our web site at: http://muglo.on.ca/