Go read this, Robin....and see the section that discusses the addin you can download. http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q307410&; Good luck!! Linda Publisher ~ ABC ~ All 'Bout Computers Owner ~ Linda's Computer Stop http://personal-computer-tutor.com FREE MS Office eBook Tutorial http://personal-computer-tutor.com/library.htm -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Robin Kiser Sent: Monday, August 12, 2002 3:46 PM To: mso@xxxxxxxxxxxxx Subject: [mso] Re: Trouble closing office programs - please help Hi Linda. I think you just hit the nail on the head. Youwrote: Also...you aren't by any chance running Adobe Acrobat or something like that? As a matter of fact, I use Acrobat quite a bit. After reading your note, I went into the Word Tool menu and tried un-checking the PDFMaker addin. As soon as I clicked OK, Word shut down immediately and gave me the same error screen I mentioned earlier. Now that the problem has been narrowed down, is there some way to remedy this situation without removing Acrobat entirely from my system? I do use the program quite a bit and would hate to have to give it up. Thanks again for the advice so far. I believe I can see the light at the end of the tunnel now (and, this time, I don't think it's the headlamp of the 4:15). ;-) -Robin ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx?Subject=unsubscribe Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************