[mso] Re: Trouble closing office programs - please help

  • From: "Linda F. Johnson" <linda@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
  • To: mso@xxxxxxxxxxxxx
  • Date: Mon, 12 Aug 2002 16:12:25 -0400

Go read this, Robin....and see the section that discusses the addin you
can download.
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q307410&;

Good luck!!

Linda
Publisher ~ ABC ~ All 'Bout Computers
Owner ~ Linda's Computer Stop
http://personal-computer-tutor.com
FREE MS Office eBook Tutorial
http://personal-computer-tutor.com/library.htm
 


-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf Of Robin Kiser
Sent: Monday, August 12, 2002 3:46 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Trouble closing office programs - please help



Hi Linda. I think you just hit the nail on the head.

Youwrote:
Also...you aren't by any chance running Adobe Acrobat
or something like that?

As a matter of fact, I use Acrobat quite a bit. After
reading your note, I went into the Word Tool menu and
tried un-checking the PDFMaker addin. As soon as I
clicked OK, Word shut down immediately and gave me the
same error screen I mentioned earlier.

Now that the problem has been narrowed down, is there
some way to remedy this situation without removing
Acrobat entirely from my system? I do use the program
quite a bit and would hate to have to give it up. 

Thanks again for the advice so far. I believe I can
see the light at the end of the tunnel now (and, this
time, I don't think it's the headlamp of the 4:15).
;-) 

-Robin

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