Hi Dian Thanks for your input on this which is as ever illuminating and fair. With respect, though, this still doesn't address the issue of differential pricing from one country to another. Are you seriously trying to say that the costed amount of work needed to make Word (predominately) country specific to the English-UK market is more than doing so for India? Yet as Ian said yesterday he can get a free upgrade from Office 2002 whereas I will get stung for over $420 to *improve* something that is only 6 months old on my office system. And yes, OBVIOUSLY for large companies who need to keep pace with changes and enhancements there is a case for saying they should go along with the upgrades. But why can't small BUSINESS (not just home) users obtain low-cost plug-in upgrades to cover the features they need? I would feel happier, for instance, knowing I had upgraded Word and Excel to make them better/faster/more appropriate to my needs on a modular cost basis than having paid out for something that perhaps contains substantial improvements to - say - Access which I hardly use but which is part of the Office Suite I've purchased. Integration is all very well but too often it just masquerades as another way to fleece the customer base out of their hard-earned cash. It's a bit like Sunday newspapers in the UK - I've never known anybody who reads all the different sections and I for one would love to be able to buy an edition that ditches the gardening, sport, and other bits I'm not interested in and keep the colour magazines and motoring sections! Anne > -----Original Message----- > From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf > Of Ian Elliott > Sent: 27 October 2003 11:43 > To: mso@xxxxxxxxxxxxx > Subject: [mso] Re: Office 2003 Launch in NYC - an OT grumble > > > I live in India, I just bought XP Office professional (2002) for the > equivalent of $380.00 and it included a voucher for a free upgrade on CD > to 2003! This is an original one from Microsoft and sounded to me like a > good deal! I will let you know if there are any hitches with the 2003 > upgrade discs! Regards > > Ian Elliott -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Dian Chapman Sent: 28 October 2003 05:45 To: mso@xxxxxxxxxxxxx Subject: [mso] Re: Office 2003 Launch in NYC - an OT grumble :VSMail mx3 >I agree whole-heartedly. I find it ridiculous that M$ upgrades all the applications enough so that the format is slightly different and only makes major changes to one application and then expects you to shell out the big money for the who suite since they don't play so nicely with older versions. One thing you need to understand...if you look at each app on their own, it MAY SEEM that not much was done to the suite/apps. But the WHOLE STORY is in the larger picture. The fact that all the new servers have been added/improved to create an overall better "system" of communications, etc. And yes...it's geared more toward the corporation/business user and how folks work in an office. After all...for the single home user who doesn't have/need servers, then it's a lot of pay for SOME changes. But the incorporation of XML is a big step. But then...if you don't SEE that or plan to use XML...then Word doesn't look like it's changed much. In truth...2003 has several BIG improvements, enhancements and additions that will make the overall package a lot better for communications, workgroups collaboration, meetings, document automation and lots of things that will save companies tons of man-hours overall. So understand that the small/individual user might not notice much has been done. But the corporation who takes advantage of all this new technology can save millions. >Why can't a Word doc created in 2000 be opened in 97? Because as technology improves, so does the way of doing things and "old ideas and old technology" are let go for the better improvements. 97 wasn't a very good version. Why limit 2000 users and force them to NOT improve what they can do for the sake of those who are using older technology? How many folks really card whether they can open a 2000 doc in 97? Not many. So why base all your new product on a small percentage of folks? You can't! Not if you plan to remain competitive! And as a developer, we can tell you it's hard to deal with old technology. Why do you think Greg doesn't bother to develop utilities that work in 97? Cos' 97 didn't have all the easier objects to use that 2000+ does. Why should he kill himself to make a product work for a few...when he can make several that work for many? It's just not practical and you just can't please everyone. >application I don't use. If you don't use them...why would you want to buy them???? Dian D. Chapman Technical Consultant, Microsoft MVP & Instructor Free Tutorials: www.mousetrax.com/techtrax Free Word Tips & Tricks eBook: www.mousetrax.com/books.html Learn VBA the easy way, thru video! www.mousetrax.com/techcourses.html -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of James LaBorde Sent: Monday, October 27, 2003 6:18 PM To: 'mso@xxxxxxxxxxxxx' Subject: [mso] Re: Office 2003 Launch in NYC - an OT grumble :VSMail mx3 Linda and Anne, I agree whole-heartedly. I find it ridiculous that M$ upgrades all the applications enough so that the format is slightly different and only makes major changes to one application and then expects you to shell out the big money for the who suite since they don't play so nicely with older versions. Why can't a Word doc created in 2000 be opened in 97? Were there that many changes? Why not just warn the user some features may not be available? We aren't a huge organization but having to shell out for 70+ copies of the suite is a huge blow to the bottom line. Then you throw in the soft costs of all the updates required on the new suite because they couldn't get it right BEFORE releasing it. (Why doesn't M$ higher a few hackers to try to break the code and discover at least some of these security holes before they release a version of an OS or Office suite?) Sorry for the rant, I just can't see spending all the money for improvements in an application I don't use. James -----Original Message----- From: Linda F. Johnson [mailto:linda@xxxxxxxxxxxxxxxxxxxxxxxxxxx] Sent: Monday, October 27, 2003 5:27 AM To: mso@xxxxxxxxxxxxx Subject: [mso] Re: Office 2003 Launch in NYC - an OT grumble :VSMail mx3 << It's about time MS started thinking about loyalty bonuses for clients who've stayed with them and increased Microsoft's profit base at the expense of their own liquidity.>> Here, Here, Anne...I totally agree!! As a small company of one employee (little ol' me), who HAS to stay current with all the latest versions, I completely agree that it's about time Microsoft recognized those of us who have been buying every version of everything they have!! Linda F. Johnson, M.A., MOS Linda's Computer Stop http://personal-computer-tutor.com Free e-Books, Newsletter, and tutorials ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. 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