[mso] Re: Another Weird Word Problem
- From: "Linda F. Johnson" <linda@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Wed, 8 Oct 2003 14:36:50 -0400
<<The printer drivers are the same for several systems that print
to the same printer without incident.>>
Ok...if the printer drivers work with this particular file on SOME systems
and not on yours, then there's a good chance the printer drivers on YOUR
machine could be corrupt...try reinstalling the printer drivers on YOUR
machine. That is, if what you are saying above is that this particular file
works on other machines but not on yours.
The easiest way to do this is just go to Start>Settings>Printers and
highlight the printer that's giving you the problem, then hit your delete
key. That will delete the drivers on your machine. Then shutdown your
computer and reboot and, if the printer is installed locally, Windows will
automatically detect it and reinstall the drivers for you. If it's a
network printer, just go back to Start>Settings>Printers and click on the
Add Printer Icon and choose the Network Printer and reinstall it. Some
people don't realize that the printer icons you see in that window are not
really the "printers" but just the drivers, so deleting them and
reinstalling them is the easiest way to see if you have a corrupt printer
driver.
Linda F. Johnson, M.A., MOS
Linda's Computer Stop
http://personal-computer-tutor.com
Free e-Books, Newsletter, and tutorials
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
Of Glenda Wells
Sent: Wednesday, October 08, 2003 2:10 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Another Weird Word Problem
I will try the shrink to fit suggestion. That would never have occurred
to me on my own. I recreated the template already and still get the
error. The printer drivers are the same for several systems that print
to the same printer without incident. I plan to un/re install those on
this particular system when the productivity folks go home at the end of
the day. When the error crops up again, I'll get the details. The only
other thing I haven't done is try the same process on a different
computer. I had to go with a Plan B in order to clear the backlog of
work. ...story of my life you know? /g
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