RE: updating JAWS
- From: RAWest <rawest@xxxxxxxxxxxxx>
- To: jfw@xxxxxxxxxxxxx
- Date: Fri, 25 Apr 2008 13:35:09 -0400
I have had this happen to me. I found running a repair on the jaws version
installed help resolve this problem
Robert
To find me you can do the following.
Skype id: rawest24
Aim id: rawest24
EMail: rawest@xxxxxxxxxxxxx
_____
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Patricia
Sent: Friday, April 25, 2008 11:25 AM
To: JAWS users list
Subject: updating JAWS
Hi:
I just sent an e-mail off to support about an issue I was having in updating
JAWS and was wondering if anyone else has experienced this. Of course, as
suspected, they told methe obvious, which was something that I had already
decided to implement the next time around, running the full install of JAWS.
When updating JAWS on my laptop it goes through the update process, but then
when it says configuring JAWS for your system and starts emitting the series
of clicks it just sits there and you can't close the dialogue. On top of
that, Windows pretty much freezes up, leaving you know choice but to hold
the on-off switch for a few seconds until the laptop shuts off. Then, when
you're finally back in Windows, JAWS continues with the install that it
should have done in the first place, and then it says that you have to
restart the computer so it can finish the install. This is without speech,
though. JAWS initially starts when your computer starts but as it's going
through the rest of the update it loses speech.
It's doen that for every update that I've done on this laptop so far, and
i've done it twice now. Has anyone else had this issue? I have yet to try it
on my desktop.
Patricia
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