Re: updating JAWS

  • From: "Peter" <peterholdstock@xxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Wed, 30 Apr 2008 18:41:13 +0100

It shouldn't do any harm to rmeove the battery. Although must admit, there 
seems to be more and more laptops coming on the market were the batteries are 
built in and can't be removed.

Peter


From: Cher Bosch 
Sent: Wednesday, April 30, 2008 6:02 PM
To: jfw@xxxxxxxxxxxxx 
Subject: Re: updating JAWS


May need to recheck that suggestion. I think he (the student) has tried holding 
in the power button before without success. So that's why we've ended up 
waiting for the battery to die. I'll recheck on how long he has held the button 
in the past. It's a Dell Inspiron if that is relevant. He's not comfortable 
removing the battery. 

Cher

>>> "Peter" <peterholdstock@xxxxxxx> 4/29/2008 5:34 PM >>>

Why are you waiting for the battery to go down? Has it locked up or something. 
If so, just keep your finger on hte power button for about five seconds and the 
pc will turn off. Or if not, take hte battery out briefly.

Apologies if I've misunderstood what you were meaning!

Peter


From: Cher Bosch 
Sent: Tuesday, April 29, 2008 7:03 PM
To: jfw@xxxxxxxxxxxxx 
Subject: RE: updating JAWS


Used the auto update this morning and had the identical experience which you 
did initially.  It is a laptop so waiting for the battery to run down so we can 
manually download... and hoping that we don't have the second problem you 
experienced.

Cher



>>> Cristobal Muñoz <cristobalm@xxxxxxxxxxx> 4/25/2008 1:55 PM >>>

I too had this probem. I updated through the check for update option and 
everything wet fine up until the actual installation process. Then I was in 
that configuring your system for jaws window for aboutn 20 minutes with that 
pinging. The  progress bar was stuck on on 83%. I tried canceling and closing, 
but nothing helped. I even tried opening my outlook to write the list about 
this problem, but nothing would open. IE, Outlook etc. In any event, I got the 
window to close and restarted my laptop and after starting up, it went right 
back to that progress bar with the pinging. I closed it out and had my wife 
uninstall 9.0 all together because I wasn’t getting any sound. After that, I 
started up my 8.0 version and went to FS’s site directly and just downloaded 
the update from there directly to my harddrive. The installation went smoother 
and so far, so good.

 

Cristobal

 

 

 


--------------------------------------------------------------------------------

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
jim grimsby Jr.
Sent: Friday, April 25, 2008 9:56 AM
To: jfw@xxxxxxxxxxxxx
Subject: RE: updating JAWS

 

No sorry updates work fine here.

The question is what changes have you maid to jaws itself.  For example are you 
using an older version of a jls file?  Have you put any extra all files in the 
programs folder for jaws.  This kind of thing can mess up the update system and 
then you would need the full installer to get the job done.  

Also really not much advantage if you ask me in doing the update if you have 
more then one computer as you clearly do.  Just get the latest install build 
and run it on both.  They will update the system and you will be good to go. 
Hope that helps.  

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
Patricia
Sent: Friday, April 25, 2008 8:25 AM
To: JAWS users list
Subject: updating JAWS

 

Hi: 

 

I just sent an e-mail off to support about an issue I was having in updating 
JAWS and was wondering if anyone else has experienced this. Of course, as 
suspected, they told methe obvious, which was something that I had already 
decided to implement the next time around, running the full install of JAWS. 

 

When updating JAWS on my laptop it goes through the update process, but then 
when it says configuring JAWS for your system and starts emitting the series of 
clicks it just sits there and you can't close the dialogue. On top of that, 
Windows pretty much freezes up, leaving you know choice but to hold the on-off 
switch for a few seconds until the laptop shuts off. Then, when you're finally 
back in Windows, JAWS continues with the install that it should have done in 
the first place, and then it says that you have to restart the computer so it 
can finish the install. This is without speech, though. JAWS initially starts 
when your computer starts but as it's going through the rest of the update it 
loses speech. 

 

It's doen that for every update that I've done on this laptop so far, and i've 
done it twice now. Has anyone else had this issue? I have yet to try it on my 
desktop. 

 

Patricia 

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