Re: reply from tracy jackson regarding outlook express

  • From: "Cher Bosch" <Cher.Bosch@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Wed, 07 Feb 2007 10:32:52 -0600

Steve-
It happens with 7.10 and with 8.0 here.  With 7.0 and earlier, JAWS
reads the next item in the list after deleting the current item.
 
Cher
 


>>> "Yardbird" <yardbird@xxxxxxxxxxxxxx> 02/06/07 11:18 PM >>>

Steve,
That's not so tricky that you've been hard to understand. Same thing
happens 
to me. Now I think of it, it often happens when I delete a file from a
list 
view in one of my folders in Windows Explorer, too. So it's something
about 
lists, not just about the email program.

----- Original Message ----- 
From: "Steve Gomes" <finnygomes@xxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, February 06, 2007 8:09 PM
Subject: Re: reply from tracy jackson regarding outlook express


well this is a tricky one to explain. As I am replying to you, when I
am
done I will hit alt s for send. then jaws will say from boa cat. Now if
I
hit the delete key your message will go away but jaws will still say
from
boa cat


my web site
www.11954.com/gomes
phone 720-747-4990

----- Original Message ----- 
From: "Bobcat" <bobcat11@xxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, February 06, 2007 8:15 PM
Subject: Re: reply from tracy jackson regarding outlook express


> Have you noticed that Jaws 8 has started saying the names of all
kinds of
> windows when they are no longer on the screen?  I guess they really
want
> us
> to know that Elvis has left the building.
>
> I'm not sure I understand what you are saying below, Steve.
>
>> outlook express.  when you reply to a message and
>> then delete it, jaws speaks the name of the message you just
deleted
>> when in
>> fact the next message is really on the screen
>
> Are you deleting the message you just replyed to or are you deleting
the
> message you are writing before you send it?
>
> When I reply to an open message and send it, I am taken back to the
OE
> message list.  If I delete that message without opening it again,
focus
> moves to the next message in the list.
>
> I'm not sure how to duplicate the problem.
> ----- Original Message ----- 
> From: "Steve Gomes" <finnygomes@xxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Tuesday, February 06, 2007 12:12 PM
> Subject: reply from tracy jackson regarding outlook express
>
>
>> Well here is what Tracy told me to do about outlook wxpress. We all
know
>> this doesn't work. All I want them to do is say yes we are working
on it.
>> and you bet I forwarded this to Bryan. ----- Original Message -----

>> From: "Freedom Scientific Technical Support" <
>> support@xxxxxxxxxxxxxxxxxxxxx>
>> To: <
>> finnygomes@xxxxxxx>
>> Sent: Tuesday, February 06, 2007 12:50 AM
>> Subject: FW: jaws getting stuck with outlook express
>>
>>> Dear Steve
>>>
>>> Thank you for contacting Freedom Scientific technical Support.
While in
>>> Outlook Express, try taking the steps below:
>>>
>>> 1.  Activate the configuration manager "JAWS key+number row 6".
>>> 2.  Pull up the set options menu "alt+s"
>>> 3.  Press the letter a to open the advanced options menu
>>> 4.  Tab over to
>>> text out delay
>>> 5.  Change this number from 0 to 1000 and hit enter
>>> 6.  Save the settings "control+s"
>>> 7.  Exit the manager "alt+f4"
>>>
>>> See if this resolve your issue.
>>>
>>>  Be sure to include all previous correspondence pertaining to this
>>> matter when replying to this message so that we might better
>>> assist you.
>>>
>>> Regards,
>>> Tracey Jackson,
>>> Technical Support Specialist
>>> Freedom Scientific
>>>
>>> Phone support: 727 803 8600, option #2
>>> E-mail Support:
>> support@xxxxxxxxxxxxxxxxxxxxx
>>> <
>> mailto:support@xxxxxxxxxxxxxxxxxxxxx>
>>> Visit our website at:
>>>
>> http://www.freedomscientific.com/
>>> -----Original Message-----
>>> From: Steve Gomes [mailto:finnygomes@xxxxxxx]
>>> Sent: Friday, February 02, 2007 12:18 PM
>>> To: Freedom Scientific Technical Support
>>> Subject: jaws getting stuck with outlook express
>>>
>>> I wonder if you are aware of the problems that we are having with
jaws 8
>>> and
>>> outlook express. It started with jaws 7. when you reply to a
message and
>>>
>>> then delete it, jaws speaks the name of the message you just
deleted
>>> when in
>>> fact the next message is really on the screen. I did write to you
about
>>> this
>>> once and Tracy told me to change some settings and that is not the
>>> problem.
>>> Other people are experiencing this problem also.
>>>
>>>
>>> my web site
>>>
>> www.11954.com/gomes
>>> phone 720-747-4990
>>>
>>>
>>
>>
>>
>> my web site
>> www.11954.com/gomes
>> phone 720-747-4990
>>
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-- 
No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.432 / Virus Database: 268.17.28/672 - Release Date:
2/6/2007 
10:22 AM

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