Re: reply from tracy jackson regarding outlook express
- From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Tue, 6 Feb 2007 11:58:48 -0800
Steve,
Just curious: Is Tracy's suggestion about the Advanced settings exactly what
you were told originally, as you seem to be saying in the message you sent
him? If so, I'd be really gnashing my teeth if I were you. Jaws 8. indeed. A
real advance. Give me a break.
----- Original Message -----
From: "Steve Gomes" <finnygomes@xxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, February 06, 2007 11:12 AM
Subject: reply from tracy jackson regarding outlook express
Well here is what Tracy told me to do about outlook wxpress. We all know
this doesn't work. All I want them to do is say yes we are working on it.
and you bet I forwarded this to Bryan. ----- Original Message -----
From: "Freedom Scientific Technical Support" <
support@xxxxxxxxxxxxxxxxxxxxx>
To: <
finnygomes@xxxxxxx>
Sent: Tuesday, February 06, 2007 12:50 AM
Subject: FW: jaws getting stuck with outlook express
> Dear Steve
>
> Thank you for contacting Freedom Scientific technical Support. While in
> Outlook Express, try taking the steps below:
>
> 1. Activate the configuration manager "JAWS key+number row 6".
> 2. Pull up the set options menu "alt+s"
> 3. Press the letter a to open the advanced options menu
> 4. Tab over to
> text out delay
> 5. Change this number from 0 to 1000 and hit enter
> 6. Save the settings "control+s"
> 7. Exit the manager "alt+f4"
>
> See if this resolve your issue.
>
> Be sure to include all previous correspondence pertaining to this
> matter when replying to this message so that we might better
> assist you.
>
> Regards,
> Tracey Jackson,
> Technical Support Specialist
> Freedom Scientific
>
> Phone support: 727 803 8600, option #2
> E-mail Support:
support@xxxxxxxxxxxxxxxxxxxxx
> <
mailto:support@xxxxxxxxxxxxxxxxxxxxx>
> Visit our website at:
>
http://www.freedomscientific.com/
> -----Original Message-----
> From: Steve Gomes [mailto:finnygomes@xxxxxxx]
> Sent: Friday, February 02, 2007 12:18 PM
> To: Freedom Scientific Technical Support
> Subject: jaws getting stuck with outlook express
>
> I wonder if you are aware of the problems that we are having with jaws 8
> and
> outlook express. It started with jaws 7. when you reply to a message and
>
> then delete it, jaws speaks the name of the message you just deleted
> when in
> fact the next message is really on the screen. I did write to you about
> this
> once and Tracy told me to change some settings and that is not the
> problem.
> Other people are experiencing this problem also.
>
>
> my web site
>
www.11954.com/gomes
> phone 720-747-4990
>
>
my web site
www.11954.com/gomes
phone 720-747-4990
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