Hi. I think what needs to happen here, is that *everyone* on this list and other lists who is having the problem needs to get ahold of FS tech support and they need to be told what in hell is going on. They may only think that 1 or 2 people are having the issue. So if it's a widely known bug, then FS needs to be told so it'll go into the next update, well, maybe! Either way, they need to be held accountable and if the information they're giving out is incorrect, someone needs to make sure they are corrected and will give out better information in the future. Isn't it awful when a user of the program knows more than tech support?
At 01:12 PM 2/6/2007, you wrote:
Well here is what Tracy told me to do about outlook wxpress. We all know this doesn't work. All I want them to do is say yes we are working on it. and you bet I forwarded this to Bryan. ----- Original Message ----- From: "Freedom Scientific Technical Support" <support@xxxxxxxxxxxxxxxxxxxxx> To: < finnygomes@xxxxxxx> Sent: Tuesday, February 06, 2007 12:50 AM Subject: FW: jaws getting stuck with outlook expressDear Steve Thank you for contacting Freedom Scientific technical Support. While in Outlook Express, try taking the steps below: 1. Activate the configuration manager "JAWS key+number row 6". 2. Pull up the set options menu "alt+s" 3. Press the letter a to open the advanced options menu 4. Tab over to text out delay 5. Change this number from 0 to 1000 and hit enter 6. Save the settings "control+s" 7. Exit the manager "alt+f4" See if this resolve your issue. Be sure to include all previous correspondence pertaining to this matter when replying to this message so that we might better assist you. Regards, Tracey Jackson, Technical Support Specialist Freedom Scientific Phone support: 727 803 8600, option #2 E-mail Support:support@xxxxxxxxxxxxxxxxxxxxx<mailto:support@xxxxxxxxxxxxxxxxxxxxx>Visit our website at:http://www.freedomscientific.com/-----Original Message----- From: Steve Gomes [mailto:finnygomes@xxxxxxx] Sent: Friday, February 02, 2007 12:18 PM To: Freedom Scientific Technical Support Subject: jaws getting stuck with outlook express I wonder if you are aware of the problems that we are having with jaws 8 and outlook express. It started with jaws 7. when you reply to a message and then delete it, jaws speaks the name of the message you just deleted when in fact the next message is really on the screen. I did write to you about this once and Tracy told me to change some settings and that is not the problem. Other people are experiencing this problem also. my web sitewww.11954.com/gomesphone 720-747-4990my web site www.11954.com/gomes phone 720-747-4990 -- JFW related links: JFW homepage: http://www.freedomscientific.com/Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.comJFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxxTo unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.Archives located at: //www.freelists.org/archives/jfwIf you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx__________ NOD32 2041 (20070206) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com
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