Bonnie, I noticed this, as well, with Office 2007 and reported immediately to FS that they have a problem. There is no reason we should have to give up our QAT for the virtual ribbon. Dave Created in the Audio Recording and Mixing Studios, San Jose, California ----- Original Message ----- From: Bonnie Vegiard To: jfw@xxxxxxxxxxxxx Sent: Friday, September 17, 2010 10:54 Subject: quick access tool bar Hi all, I've added "view in browser" to my QAT, but it doesn't appear to be working. I'm using JFW 12, Office 2010, Windows 7. When I used Office 2007 and JFW 11, I had no problems and used the QAT to hit the "save attachment" command. It was very handy. But now the alt + (number) command doesn't seem to work. Is it Office 2010, JFW 12, neither or both that is causing the hitch? Any ideas? Thanks! Bonnie