Viewing Bill on Verizon.com
- From: "Margaret Thomas" <iluvtoread@xxxxxxx>
- To: "jfw" <jfw@xxxxxxxxxxxxx>
- Date: Sun, 3 Apr 2005 11:04:00 -0400
Hi All,
I registered to be able to view my Verizon bill online several
days ago and received my e-mail notification that my bill was
available for viewing. I attempted to log in early this morning and
again a few minutes ago and my User ID and Password are not being
accepted and I have repeatedly hit the link for "forgot your password"
and am placed in a loop where I am asked to put in my User ID, answer
a Secret Question, phone number and type in a new password. Could
someone who has registered to view their Verizon bill online go to:
http://www.verizon.com/billview
and see if they are able to log in?
There was a notice that some ISP's may not allow you to view your
bill if you use a fire wall, which I do, but I wanted to ask here
before I contact Cox since I'm in a totally foul mood and am not in a
good frame of mind to try to deal with customer service.
I attempted to fill out an online inquiry form at Verizon.com, but
the system kept erasing my entries and at one point I had to hit "yes"
five times before I could get a new screen at the "you are about to
leave a secure connection" prompt. The site was acting strange in
other ways, so that's why I'm hoping there's something wrong with it
today.
Thanks,
Margaret
iluvtoread@xxxxxxx
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