Re: Viewing Bill on Verizon.com

  • From: "Margaret Thomas" <iluvtoread@xxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 4 Apr 2005 02:48:32 -0400

Jerry,

    What OS  and version of JAWS are you running?  I'm running Windows
98se, JFW 6.0, and IE6.

    Thank you for trying it out for me.
Margaret

"Jerry Hathaway" wrote:

Margaret I went to Verizon and had no trouble loging in.  I click on
sign on
the main page and then went to user name and password.  I hop that you
have
better luck on using the Verizon web page.
Jerry

----- Original Message -----
From: "Margaret Thomas" <iluvtoread@xxxxxxx>
To: "jfw" <jfw@xxxxxxxxxxxxx>
Sent: Sunday, April 03, 2005 8:04 AM
Subject: Viewing Bill on Verizon.com


> Hi All,
>
>     I registered to be able to view my Verizon bill online several
> days ago and received my e-mail notification that my bill was
> available for viewing.  I attempted to log in early this morning and
> again a few minutes ago and my User ID and Password are not being
> accepted and I have repeatedly hit the link for "forgot your
password"
> and am placed in a loop where I am asked to put in my User ID,
answer
> a Secret Question, phone number and type in a new password.  Could
> someone who has registered to view their Verizon bill online go to:
>
> http://www.verizon.com/billview
>
>     and see if they are able to log in?
>
>     There was a notice that some ISP's may not allow you to view
your
> bill if you use a fire wall, which I do, but I wanted to ask here
> before I contact Cox since I'm in a totally foul mood and am not in
a
> good frame of mind to try to deal with customer service.
>
>     I attempted to fill out an online inquiry form at Verizon.com,
but
> the system kept erasing my entries and at one point I had to hit
"yes"
> five times before I could get a new screen at the "you are about to
> leave a secure connection" prompt.  The site was acting strange in
> other ways, so that's why I'm hoping there's something wrong with it
> today.
>
>     Thanks,
> Margaret
> iluvtoread@xxxxxxx

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