Re: Viewing Bill on Verizon.com

  • From: "Jerry Hathaway" <jerry.hathaway2@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sun, 03 Apr 2005 11:45:53 -0700

Margaret I went to Verizon and had no trouble loging in.  I click on sign on
the main page and then went to user name and password.  I hop that you have
better luck on using the Verizon web page.
Jerry

----- Original Message -----
From: "Margaret Thomas" <iluvtoread@xxxxxxx>
To: "jfw" <jfw@xxxxxxxxxxxxx>
Sent: Sunday, April 03, 2005 8:04 AM
Subject: Viewing Bill on Verizon.com


> Hi All,
>
>     I registered to be able to view my Verizon bill online several
> days ago and received my e-mail notification that my bill was
> available for viewing.  I attempted to log in early this morning and
> again a few minutes ago and my User ID and Password are not being
> accepted and I have repeatedly hit the link for "forgot your password"
> and am placed in a loop where I am asked to put in my User ID, answer
> a Secret Question, phone number and type in a new password.  Could
> someone who has registered to view their Verizon bill online go to:
>
> http://www.verizon.com/billview
>
>     and see if they are able to log in?
>
>     There was a notice that some ISP's may not allow you to view your
> bill if you use a fire wall, which I do, but I wanted to ask here
> before I contact Cox since I'm in a totally foul mood and am not in a
> good frame of mind to try to deal with customer service.
>
>     I attempted to fill out an online inquiry form at Verizon.com, but
> the system kept erasing my entries and at one point I had to hit "yes"
> five times before I could get a new screen at the "you are about to
> leave a secure connection" prompt.  The site was acting strange in
> other ways, so that's why I'm hoping there's something wrong with it
> today.
>
>     Thanks,
> Margaret
> iluvtoread@xxxxxxx
>
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