RE: Outlook Express JAWS commands

  • From: "Bissett, Tom" <tom.bissett@xxxxxxx>
  • To: "'jfw@xxxxxxxxxxxxx'" <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 15 Dec 2009 15:46:41 -0500

Ah,  appologies.
Thanks

Tom Bissett
BMO Financial Group
Technology and Operations Integrated Client Solutions
Tel: (416) 549-6514
E-Mail tom.bissett@xxxxxxx<mailto:tom.bissett@xxxxxxx>



________________________________
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
robert Doc Wright
Sent: December 15, 2009 3:34 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Outlook Express JAWS commands

you accidently misread his post. he's not using Outlook but Outlook Express 
which is a very different program.
----- Original Message -----
From: Bissett, Tom<mailto:tom.bissett@xxxxxxx>
To: 'jfw@xxxxxxxxxxxxx'<mailto:'jfw@xxxxxxxxxxxxx'>
Sent: Tuesday, December 15, 2009 1:11 PM
Subject: RE: Outlook Express JAWS commands

Hi,  I have XP pro and outlook 2003.
The Cash exchange mode needs to be turned on under tools, email accounts,  in 
there you can choose change and once selected you can turn cash exchange mode 
on.  once this is turned on and after a restart you will see the options I 
mentioned under file menu.

Regards

Tom Bissett
BMO Financial Group
Technology and Operations Integrated Client Solutions
Tel: (416) 549-6514
E-Mail tom.bissett@xxxxxxx<mailto:tom.bissett@xxxxxxx>



________________________________
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
robert Doc Wright
Sent: December 15, 2009 1:38 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Outlook Express JAWS commands

I've looked through all of the folders and I didn't find what you suggested in 
any of them. what version are you running to find this? I'm running xp  pro.
----- Original Message -----
From: Bissett, Tom<mailto:tom.bissett@xxxxxxx>
To: jfw@xxxxxxxxxxxxx<mailto:jfw@xxxxxxxxxxxxx>
Sent: Tuesday, December 15, 2009 9:31 AM
Subject: RE: Outlook Express JAWS commands

under the file menu you should find "Cached Exchange Mode ".  In there you can 
find the settings and jaws should tell you which one is checked.
Regards

Tom Bissett
BMO Financial Group
Technology and Operations Integrated Client Solutions
Tel: (416) 549-6514
E-Mail tom.bissett@xxxxxxx<mailto:tom.bissett@xxxxxxx>



________________________________
From: jfw-bounce@xxxxxxxxxxxxx<mailto:jfw-bounce@xxxxxxxxxxxxx> 
[mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Bill White
Sent: December 15, 2009 11:02 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Outlook Express JAWS commands

How do I check if I am just downloading message headers?

Thank you in advance.
Bill White billwhite92701@xxxxxxxxxxxxxx<mailto:billwhite92701@xxxxxxxxxxxxxx>
----- Original Message -----
From: Bissett, Tom<mailto:tom.bissett@xxxxxxx>
To: 'jfw@xxxxxxxxxxxxx'<mailto:'jfw@xxxxxxxxxxxxx'>
Sent: Tuesday, December 15, 2009 6:50 AM
Subject: RE: Outlook Express JAWS commands

This is just a shot in the dark but have you set outlook to just download 
headers.  I believe that in that case the keystrokes may not be bringing down 
the message and until you actually open the message the message body may not be 
available.
Regards

Tom Bissett
BMO Financial Group
Technology and Operations Integrated Client Solutions
Tel: (416) 549-6514
E-Mail tom.bissett@xxxxxxx<mailto:tom.bissett@xxxxxxx>



________________________________
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
Bill White
Sent: December 15, 2009 9:09 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Outlook Express JAWS commands

It's not a JAWS repair issue, as it occurs on two computers.  What I have 
determined, though, is that it only happens with unread messages, and that it 
is an issue with OE and the use of IMAP.  When I copy the messages to the local 
inbox in OE, and mark them as unread, all works fine.  I don't know if all IMAP 
connections have this problem, but gmail has it with both my computers.

Thank you.
Bill White billwhite92701@xxxxxxxxxxxxxx<mailto:billwhite92701@xxxxxxxxxxxxxx>
----- Original Message -----
From: robert Doc Wright<mailto:talmidim@xxxxxxxxxxxxxxxxxx>
To: jfw@xxxxxxxxxxxxx<mailto:jfw@xxxxxxxxxxxxx>
Sent: Tuesday, December 15, 2009 2:43 AM
Subject: Re: Outlook Express JAWS commands

You may have to do a repair on your jaws.
----- Original Message -----
From: Bill White<mailto:billwhite92701@xxxxxxxxxxxxxx>
To: jfw@xxxxxxxxxxxxx<mailto:jfw@xxxxxxxxxxxxx>
Sent: Monday, December 14, 2009 7:20 PM
Subject: Re: Outlook Express JAWS commands

If I've read the message previously, and go back to previous read messages, and 
use either alt right arrow, or the CTRL+period command, it works.  But if it is 
an unread message, it will not show the message, even if I use the Insert+B 
command.  I think that if I use the tab key, the window opens, but this is a 
real pain, having to use the escape key to back out of the message, use the 
down arrow to navigate to the next message, then use the enter key to click on 
the next message to read it.  It does this on both computers, so I'm wondering 
if I can set something differently in OE or in JAWS to avoid this problem?

Thank you for your help.
Bill White billwhite92701@xxxxxxxxxxxxxx<mailto:billwhite92701@xxxxxxxxxxxxxx>
----- Original Message -----
From: robert Doc Wright<mailto:talmidim@xxxxxxxxxxxxxxxxxx>
To: jfw@xxxxxxxxxxxxx<mailto:jfw@xxxxxxxxxxxxx>
Sent: Monday, December 14, 2009 4:28 PM
Subject: Re: Outlook Express JAWS commands

what happens if you press alt right arrow instead?
----- Original Message -----
From: Bill White<mailto:billwhite92701@xxxxxxxxxxxxxx>
To: jfw mailing list<mailto:jfw@xxxxxxxxxxxxx>
Sent: Monday, December 14, 2009 4:52 PM
Subject: Outlook Express JAWS commands

Hi.  I am having a problem with Outlook Express and two different versions of 
JAWS.  When I use the CTRL+comma and CTRL+period commands in jaws to go to the 
previous or next messages, the message comes up, but it won't read the message, 
and it says that the e-mail message has no links, even though if I exit with 
escape and go back into the message using the enter key, it reads correctly and 
shows the appropriate number of links in the message.

Is there something I can change in OE or in JAWS to resolve this problem, or is 
it a known bug without a solution?

Thank you in advance
Bill White billwhite92701@xxxxxxxxxxxxxx<mailto:billwhite92701@xxxxxxxxxxxxxx>

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