Re: Outlook Express JAWS commands

  • From: "robert Doc Wright" <talmidim@xxxxxxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 15 Dec 2009 13:34:10 -0700

you accidently misread his post. he's not using Outlook but Outlook Express 
which is a very different program.
  ----- Original Message ----- 
  From: Bissett, Tom 
  To: 'jfw@xxxxxxxxxxxxx' 
  Sent: Tuesday, December 15, 2009 1:11 PM
  Subject: RE: Outlook Express JAWS commands


  Hi,  I have XP pro and outlook 2003.  
  The Cash exchange mode needs to be turned on under tools, email accounts,  in 
there you can choose change and once selected you can turn cash exchange mode 
on.  once this is turned on and after a restart you will see the options I 
mentioned under file menu.

  Regards
  Tom Bissett
  BMO Financial Group
  Technology and Operations Integrated Client Solutions
  Tel: (416) 549-6514
  E-Mail tom.bissett@xxxxxxx 





------------------------------------------------------------------------------
  From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
robert Doc Wright
  Sent: December 15, 2009 1:38 PM
  To: jfw@xxxxxxxxxxxxx
  Subject: Re: Outlook Express JAWS commands


  I've looked through all of the folders and I didn't find what you suggested 
in any of them. what version are you running to find this? I'm running xp  pro.
    ----- Original Message ----- 
    From: Bissett, Tom 
    To: jfw@xxxxxxxxxxxxx 
    Sent: Tuesday, December 15, 2009 9:31 AM
    Subject: RE: Outlook Express JAWS commands


    under the file menu you should find "Cached Exchange Mode ".  In there you 
can find the settings and jaws should tell you which one is checked.
    Regards
    Tom Bissett
    BMO Financial Group
    Technology and Operations Integrated Client Solutions
    Tel: (416) 549-6514
    E-Mail tom.bissett@xxxxxxx 





----------------------------------------------------------------------------
    From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf 
Of Bill White
    Sent: December 15, 2009 11:02 AM
    To: jfw@xxxxxxxxxxxxx
    Subject: Re: Outlook Express JAWS commands


    How do I check if I am just downloading message headers?

    Thank you in advance.
    Bill White billwhite92701@xxxxxxxxxxxxxx
      ----- Original Message ----- 
      From: Bissett, Tom 
      To: 'jfw@xxxxxxxxxxxxx' 
      Sent: Tuesday, December 15, 2009 6:50 AM
      Subject: RE: Outlook Express JAWS commands


      This is just a shot in the dark but have you set outlook to just download 
headers.  I believe that in that case the keystrokes may not be bringing down 
the message and until you actually open the message the message body may not be 
available.  
      Regards
      Tom Bissett
      BMO Financial Group
      Technology and Operations Integrated Client Solutions
      Tel: (416) 549-6514
      E-Mail tom.bissett@xxxxxxx 





--------------------------------------------------------------------------
      From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On 
Behalf Of Bill White
      Sent: December 15, 2009 9:09 AM
      To: jfw@xxxxxxxxxxxxx
      Subject: Re: Outlook Express JAWS commands


      It's not a JAWS repair issue, as it occurs on two computers.  What I have 
determined, though, is that it only happens with unread messages, and that it 
is an issue with OE and the use of IMAP.  When I copy the messages to the local 
inbox in OE, and mark them as unread, all works fine.  I don't know if all IMAP 
connections have this problem, but gmail has it with both my computers.

      Thank you.
      Bill White billwhite92701@xxxxxxxxxxxxxx
        ----- Original Message ----- 
        From: robert Doc Wright 
        To: jfw@xxxxxxxxxxxxx 
        Sent: Tuesday, December 15, 2009 2:43 AM
        Subject: Re: Outlook Express JAWS commands


        You may have to do a repair on your jaws.
          ----- Original Message ----- 
          From: Bill White 
          To: jfw@xxxxxxxxxxxxx 
          Sent: Monday, December 14, 2009 7:20 PM
          Subject: Re: Outlook Express JAWS commands


          If I've read the message previously, and go back to previous read 
messages, and use either alt right arrow, or the CTRL+period command, it works. 
 But if it is an unread message, it will not show the message, even if I use 
the Insert+B command.  I think that if I use the tab key, the window opens, but 
this is a real pain, having to use the escape key to back out of the message, 
use the down arrow to navigate to the next message, then use the enter key to 
click on the next message to read it.  It does this on both computers, so I'm 
wondering if I can set something differently in OE or in JAWS to avoid this 
problem?

          Thank you for your help.
          Bill White billwhite92701@xxxxxxxxxxxxxx
            ----- Original Message ----- 
            From: robert Doc Wright 
            To: jfw@xxxxxxxxxxxxx 
            Sent: Monday, December 14, 2009 4:28 PM
            Subject: Re: Outlook Express JAWS commands


            what happens if you press alt right arrow instead?
              ----- Original Message ----- 
              From: Bill White 
              To: jfw mailing list 
              Sent: Monday, December 14, 2009 4:52 PM
              Subject: Outlook Express JAWS commands


              Hi.  I am having a problem with Outlook Express and two different 
versions of JAWS.  When I use the CTRL+comma and CTRL+period commands in jaws 
to go to the previous or next messages, the message comes up, but it won't read 
the message, and it says that the e-mail message has no links, even though if I 
exit with escape and go back into the message using the enter key, it reads 
correctly and shows the appropriate number of links in the message.

              Is there something I can change in OE or in JAWS to resolve this 
problem, or is it a known bug without a solution?

              Thank you in advance
              Bill White billwhite92701@xxxxxxxxxxxxxx

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