Another way to deal with switching folders in Outlook is to press CTRL + Y. This is the Go To Folder Command. You select the folder you want to go to from the list and then press ENTER. That lands you in that folder's list of messages. That business about having to select the folder by pressing ENTER if you go to the folder list tree view with F6 isn't a JAWS problem, it is just the way that Outlook 2007 behaves, very inconveniently.
Also, there is a way to turn off all that grouping nonsense. When you are in the Inbox, pull down the View menu with ALT + V. Go down to Customize Current view and open that selection's sub-menu. Then select Customize Current View. This puts a dialog box on the screen with a number of buttons in it. TAB to the one labeled: Group By and click it with the SPACEBAR. Now the Group By dialog is on the screen. The first control is a Checkbox called: Automatically Group according to arrangement. Uncheck that check box. and then press ENTER. You'll be back to the Customize View: Messages dialog. TAB to the OK Button and click it and your done. The messages no longer tell you that they are grouped by date or last week or any of that mess.
Sue B. On 4/13/2010 12:02 AM, Dave Carlson wrote:
Becky,Adrian points out something that I failed to mention. Outlook (unlike Outlook Express) is rather weird in how the folders and lists inside the folders are navigated. Not sure if this is a function of how JAWS does or does not work, but it's worth mentioning. In Outlook 2007 (and I believe to a similar extent 2003) you would be better off using F6 to jump back/forth between the folder view and the list view. One reason is that using Tab will get you all scrambled up in a set of query buttons and edit fields and it's hard to get out.So use F6 to jump between the list view and the folder view. Now here's where JAWS seems to not help us much: You're in the Inbox, and looking at your messages.You press f6 to go to the folder view and you're sitting on the inbox folder.You arrow down to another folder such as Sent Items. You press F6 and you end up in the inbox list again.What happens is that Outlook does not change the list view just because you move to another folder in the folder view.Here's what you need to learn to do:In the folder view, when you want to do anything with a folder (such as look at the contents or delete it) you absolutely must press the Enter key on the folder.Then you will automatically be in the list for that folder. That's how to go to a different folder. Perhaps this is why you've "lost" your messages? Dave ----- Original Message ----- *From:* Becky Tsurumoto <mailto:panache71@xxxxxxxxxxxxxx> *To:* jfw@xxxxxxxxxxxxx <mailto:jfw@xxxxxxxxxxxxx> *Sent:* Monday, April 12, 2010 17:41 *Subject:* Outlook 2007, JAWS 11 Hello, I went through my options for handling email. Auto save in Inbox is checked, but my read messages still disappear from the Inbox after exiting Outlook. I created one new folder. My read messages are not in the new folder or anywhere else. Becky
