2003 remains open in the system tray and will continue to receive messages, etc. Until you reboot, the program is still open. Re the error- check under your account, server tab, and see if server requires authentication is unchecked. If so, try checking and see if this resolves. Cher >>> "Gene" <gwilson@xxxxxxxx> 8/13/2008 3:41 PM >>> Hi Everyone, I’m reasonably sure the following problem has nothing to do with JAWS. Therefore, if I am correct, I apologize in advance. 1. When I close Outlook, it puts a button in my system tray. If I should reopen the program, I no longer have to enter my password. 2. I frequently receive a “send/receive” error message. This occurs whether or not Outlook is open. Can anyone help? Thanks in advance.