Hi all. I have a friend visiting me who is running XP home on her laptop computer, and she's having trouble with Norton 2003. She needs to un-install it so she can re-install it and hopefully fix some problems. I believe she is using JFW 5.1 but it may be 5.0. There's just one problem though. There is a Norton log file that won't let her delete it, and she's unable to re-install Norton System Works 2003 until she gets rid of the Norton log file. I'm not a win XP user, at least at this point, but if anyone can give some suggestions as to how to get rid of the log file so she can re-install her Norton 2003, she'd appreciate it. Otherwise, she has no antivirus protection at the moment. I hope you all had a very Merry Christmas. Jeanie -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx