Jaws not getting along with Vista on my Del Laptop

  • From: "Ann Larson" <RTFan@xxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Wed, 23 Sep 2009 01:17:18 -0500

Hi everyone,

I am new to the list so please forgive me if this topic has been covered 
prior to my joining.  According to someone I spoke to at Freedom Scientific, 
nobody else seems to be having the problem so perhaps not (smile).

I am currently using Jaws 11 Beta to see if it would improve the problem I 
am having but if anything, it is worse than 10.  Jaws works fine on my XP 
desktop computer, but on my Del laptop running Vista I have a terrible time 
while writing/editing email messages or other documents such as in Microsoft 
Works , Notepad, WordPad, etc.  Jaws will read lines twice when I am down 
arrowing, or it will repeat letters when I am arrowing across the line to 
see if something is spelled correctly.  I also have trouble selecting words 
to delete, etc., because it seems to be on one thing but is actually on 

Also, in Windows Mail, it incorrectly reads messages when I am in the list 
view of any mailbox, causing me to sometimes delete messages I don't intend 
to.  I love Jaws, but this is most annoying and I am hoping someone has some 
suggestions for me.  My laptop has the numpad on the right-hand side of the 
keyboard so I am using the desktop layout since I can use the same keys as 
for a desktop.

One more thing...sometimes it appears that the control key or the shift key 
gets stuck, causing many things to happen that I don't want.  When I unload 
Jaws and load it back, the problem goes away.  I have used System Access To 
go when the annoyance becomes too great, and I don't have the problem at all 
with it, although I do like so many things about Jaws better that I would 
much rather use it.

My apologies for the length of this post, and I hope I have been clear about 
what's going on.  Believe me, if anyone else is experiencing...or has 
experienced this, they will definitely know what I'm talking about (smile). 
Any thoughts and/or suggestions are greatly appreciated...thanks in advance.



It's not what you take when you leave this world behind you
It's what you leave behind you when you go.

"Three Wooden Crosses" from "Rise And Shine"
Randy Travis

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