Re: Jaws and OE Problem
- From: "Robert Hebert" <roberthebert@xxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Mon, 19 Feb 2007 16:16:39 -0800
Are you using Jaws Pro or Jaws Standard?
You probably already know but in case you don't, only Jaws Pro works with XP
Pro.
Is Jaws focusing ok with other aps?
Have you customized your computer to focus properly with Jaws?
If you have done all the above then you just may have video driver issues.
Have you checked your screen resolution under display settings in control
pannel?
When you said you had these problems from the beginning I am wondering whether
or not XP has been configured properly to work with Jaws?
----- Original Message -----
From: "Claudia" <cdelreal1973@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Cc: <blindtech@xxxxxxxxxxxxxxx>
Sent: Monday, February 19, 2007 4:58 AM
Subject: Jaws and OE Problem
Hello All,
I'm so sorry for posting this again, but I'm hoping that someone may be able
to help me with this. I'm currently using JFW 7.10 with Windows XP Pro and
OE 6, I believe. When I open an e-mail at times, Jaws will read it fine.
However, when I try to exit from the message, nothing happens. I press
delete and nothing; I press escape and nothing. After a few attempts, I get
the message to close, but when I press delete, it will not happen, so I
can't move forward to another message. Jaws just focuses on that one
message. I then try to close OE and try restarting it. However, when I
press the start key, there is no focus and Jaws won't read any of my
programs. Inevitably, I have to end up shutting down the computer manually,
which I don't like to do, with the power button, but I can't get it to power
down any other way. If I turn it back on and go back to the same message,
the problem occurs again.
Any ideas on this?
Claudia
Join either of my groups; the first is for visually-impaired women, while
the other is for people wishing to discuss homemaking issues.
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