Re: Jaws and OE Problem

  • From: "Claudia" <cdelreal1973@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 19 Feb 2007 11:15:54 -0600

Judith,

Thanks; I've tried that also, but to no avail.

Claudia

----- Original Message ----- From: "Judith Bron" <jbron@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, February 19, 2007 9:00 AM
Subject: Re: Jaws and OE Problem


Claudia, Try hitting, simultaneously, alt tab. That might take you to the desk top or another program that is open on the computer. When you alt tab back into outlook express the program might be more inclined to follow commands. Good luck, Judith ----- Original Message ----- From: "Claudia" <cdelreal1973@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Cc: <blindtech@xxxxxxxxxxxxxxx>
Sent: Monday, February 19, 2007 7:58 AM
Subject: Jaws and OE Problem


Hello All,

I'm so sorry for posting this again, but I'm hoping that someone may be able to help me with this. I'm currently using JFW 7.10 with Windows XP Pro and OE 6, I believe. When I open an e-mail at times, Jaws will read it fine. However, when I try to exit from the message, nothing happens. I press delete and nothing; I press escape and nothing. After a few attempts, I get the message to close, but when I press delete, it will not happen, so I can't move forward to another message. Jaws just focuses on that one message. I then try to close OE and try restarting it. However, when I press the start key, there is no focus and Jaws won't read any of my programs. Inevitably, I have to end up shutting down the computer manually, which I don't like to do, with the power button, but I can't get it to power down any other way. If I turn it back on and go back to the same message, the problem occurs again.

Any ideas on this?

Claudia

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