--- Begin Message ---
- From: <bluedogs24@xxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Thu, 4 Dec 2008 21:55:40 +0100
Hey Larry,
I've tried both refreshing the screen as you suggested and made sure
that the screen was maximized. I switched focus from the Microsoft Office
2003 help window to another application window and then alt tabbed back to
the Micro. Office 2003 help window and didn't see any changes. Thanks for
all of your help. I don't want this type of thing to discourage me from
using help from any application that I would need help from. Has anyone
else had this sort of problem happen to them?
Carmen
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Larry Stansifer
Sent: Thursday, December 04, 2008 3:41 PM
To: jfw@xxxxxxxxxxxxx
Subject: RE: Jaws and Microsoft Word
1. Make certain your window is maximized with alt+spacebar
and X
2. Try refreshing the screen with Insert+Escape.
I haven't installed 10 yet but in 9.latest Insert+escape has
become my new best friend.
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx
[mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Carmen
Sent: Thursday, December 04, 2008 1:33 PM
To: jfw@xxxxxxxxxxxxx
Subject: Jaws and Microsoft Word
Hey list,
I'm using Jaws 10 and Windows XP pro. I was looking
at the Microsoft Word help system so I could learn more
about Word. I'm making it my mission to learn how to use
the help system for various programs. In trying to achieve
this goal I've ran into some problems when using the
Microsoft Word XP 2003 help system. I was looking at the
link for Outlook. I had no problem with reading the
information pertaining to the new features in Outlook but
when I switched my focus from the Word help window to
another window and then alt tabbed back to the Microsoft
Word Help window and did a say all to read the information
again Jaws wouldn't read it. If he did it was very slow. I
also tried up and down arrowing and nothing happened. I did
two things. 1. I held down the insert key and pressed up
arrow and then quickly released the keys and repeated this
process several times and Jaws read the information for me.
I shouldn't have had to do that. 2. I used the Jaws cursor
and read the information.
What I'm getting at is: Why does Jaws not read the
information the way he's supposed to when I return focus
back to the Word help window? One thing that I didn't
mention before is I pressed alt left arrow to go back a page
and then alt right arrow to return to the page talking about
Outlook and did another say all and Jaws read it just fine.
Why is this happening? I shouldn't have to do insert up
arrow several times, or use the Jaws cursor, etc to read a
simple piece of information. Any suggestions would be
appreciative. Carmen
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