Re: Jaws 8 point o
- From: "Adrian Spratt" <A.Spratt@xxxxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Sat, 27 Jan 2007 09:51:08 -0500
Hi, Roger.
It's interesting how the FS salesperson presented this package to you. In
fact, what you're being offered in the 3-for-1 deal is JAWS 8 plus the SMA
(software maintenance agreement). The point is that the SMA entitles you to
free technical support. That may be reason alone to go with the deal. FS's
tech support isn't perfect, but they are responsive. Usually, I handle my
questions by email and get responses within 24 hours. If a problem requires
urgent attention, I'll call. The drawback is that the call isn't to FS's
toll-free line, so I'm paying for the time I'm on hold and while speaking to
the tech support rep.
As for the delayed shipment of JAWS 8 to some customers, I'm pretty sure the
alphabet doesn't explain it. But to be honest, I no longer install new
versions of JAWS on their first release, which is what we get with the CD. I
wait until other more adventurous JAWS users have identified flaws and FS
has put in some fixes. Your SMA would entitle you to download any version,
including the latest, from the FS website. Therefore, the mailing issue
turns out to be minor. (Yes, in the case of JAWS 8, the additional voices
came on a separate CD and couldn't be downloaded, but it's unlikely a future
package will include such an add-on.)
----- Original Message -----
From: "Roger Bachelder" <bachelder3@xxxxxxxxxxx>
Hello everyone,
Ok, here is the deal. I'm looking to purchase Jaws 8 point o. I called
Freedom Scientific and they told me I had a couple options. They said I
could purchase 8 point o for 120 dollars plus shipping and handling. Then
they said, I could purchase 8 point o, and 9 point o for 120 dollars each.
And doing this would make me eligible to get 10 point o free when it comes
out. I would like to know about some experiences, and what they were like
with purchasing the 3 in 1 deal. I can remember back not to long ago when 8
point o was released, for a while there was a lot of talk about people not
getting there new software disks. So I'm curious if these people who
received the disks later then others, Weather they did a 3 in one deal, or
weather maybe it was because there last name was toward the back of the
alphabet? I ask this because I'm not one who handles the run around to well.
And I'm trying to make a informative decision weather it would be in my best
intress to go with a single update or a package deal.
Take care all, and enjoy your weekend.
Roger Bachelder
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