RE: JAWS and Verizon internet

  • From: "Thomas J. Hesley" <pulse@xxxxxxxxxxxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 17 Nov 2008 11:03:55 -0500

Try disconnecting your computer from the Verizon DSL.  Then, let it run for
48 hours and see if you get the static.  If so, then it's likely not the
Verizon DSL service that's the problem.

 

This might be a software problem.  You could run your computer in safe mode
and see if the static and dinging happens then.  If so, then your problem is
likely due to hardware.  If not, then it could be software.  In that case,
reboot into normal mode and try disabling suspected software and see if the
problem goes away.

 

You could have a soundcard problem, or a speaker problem (if your speakers
are powered ones), a power supply problem, or a motherboard problem.  I'd
start by making sure that all the cards in your computer are properly seated
in their sockets, including the memory.  This can be accomplished by lightly
pushing down on each card.  Also, check all audio cable connections for any
loose ones.

 

Your observance of both dinging and static might suggest that you have more
than one problem.  But it also could mean that there's a bad data connection
somewhere or an intermittent connection on the motherboard.  

 

Tom Hesley

 

 

 

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Sandy Stegmayer
Sent: Monday, November 17, 2008 10:51 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: JAWS and Verizon internet

 

Dear Frank,

 

Thanks for your input. You're probably right. The problem occurs regularly
after 48 hours of continuous computer on-time. If it's not Verizon or JAWS
causing the static through the speakers, could the problem have to do with
some sort of incompatibility between my Dell software and Verizon? I never
had anything like this when I had Comcast. Also, the interference isn't
limited to only my use of the internet. All my other programs experience the
same speaker interference once it begins.

 

Sandy

 

----- Original Message ----- 

From: Frank Ventura <mailto:Frank.Ventura@xxxxxxxxxxxxxxxxx>  

To: jfw@xxxxxxxxxxxxx 

Sent: Monday, November 17, 2008 2:06 AM

Subject: RE: JAWS and Verizon internet

 

I am going to assume that you are hearing this noise through your speakers
and not coming from the computer itself. This is electrical interference. It
can even be caused by GSM cell phone signals. I have battled this problem
myself and it is very hard to reproduce when you are trying to fix it. I
can't see this as a JFW issue at all.

Hth

Frank

 

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Sandy Stegmayer
Sent: Monday, November 10, 2008 12:43 PM
To: jfw@xxxxxxxxxxxxx
Subject: JAWS and Verizon internet

 

Hello listers,

 

I recently changed internet providers from Comcast to Verizon. I had no
problem with Comcast, but I have one with Verizon and wonder if anyone else
has had (and solved) the problem. 

I leave my computer on 24/7. After 48 hours, my computer starts going crazy.
It starts making dinging sounds and there is a lot of static. This happens
regardless of whether or not I am using any of the keys. I contacted Verizon
and they had no idea what was happening. Any help would be greatly
appreciated.

 

Sandy

 

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