Re: JAWS and Verizon internet

  • From: "Sandy Stegmayer" <ssteg@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 17 Nov 2008 11:06:44 -0500

Thanks Tom

Since I am digitally challenged, I'll get my husband to give your suggestions a 
try.

Sandy

  ----- Original Message ----- 
  From: Thomas J. Hesley 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Monday, November 17, 2008 11:03 AM
  Subject: RE: JAWS and Verizon internet


  Try disconnecting your computer from the Verizon DSL.  Then, let it run for 
48 hours and see if you get the static.  If so, then it's likely not the 
Verizon DSL service that's the problem.



  This might be a software problem.  You could run your computer in safe mode 
and see if the static and dinging happens then.  If so, then your problem is 
likely due to hardware.  If not, then it could be software.  In that case, 
reboot into normal mode and try disabling suspected software and see if the 
problem goes away.



  You could have a soundcard problem, or a speaker problem (if your speakers 
are powered ones), a power supply problem, or a motherboard problem.  I'd start 
by making sure that all the cards in your computer are properly seated in their 
sockets, including the memory.  This can be accomplished by lightly pushing 
down on each card.  Also, check all audio cable connections for any loose ones.



  Your observance of both dinging and static might suggest that you have more 
than one problem.  But it also could mean that there's a bad data connection 
somewhere or an intermittent connection on the motherboard.  



  Tom Hesley







  -----Original Message-----
  From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
Sandy Stegmayer
  Sent: Monday, November 17, 2008 10:51 AM
  To: jfw@xxxxxxxxxxxxx
  Subject: Re: JAWS and Verizon internet



  Dear Frank,



  Thanks for your input. You're probably right. The problem occurs regularly 
after 48 hours of continuous computer on-time. If it's not Verizon or JAWS 
causing the static through the speakers, could the problem have to do with some 
sort of incompatibility between my Dell software and Verizon? I never had 
anything like this when I had Comcast. Also, the interference isn't limited to 
only my use of the internet. All my other programs experience the same speaker 
interference once it begins.



  Sandy



    ----- Original Message ----- 

    From: Frank Ventura 

    To: jfw@xxxxxxxxxxxxx 

    Sent: Monday, November 17, 2008 2:06 AM

    Subject: RE: JAWS and Verizon internet



    I am going to assume that you are hearing this noise through your speakers 
and not coming from the computer itself. This is electrical interference. It 
can even be caused by GSM cell phone signals. I have battled this problem 
myself and it is very hard to reproduce when you are trying to fix it. I can't 
see this as a JFW issue at all.

    Hth

    Frank



    From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf 
Of Sandy Stegmayer
    Sent: Monday, November 10, 2008 12:43 PM
    To: jfw@xxxxxxxxxxxxx
    Subject: JAWS and Verizon internet



    Hello listers,



    I recently changed internet providers from Comcast to Verizon. I had no 
problem with Comcast, but I have one with Verizon and wonder if anyone else has 
had (and solved) the problem. 

    I leave my computer on 24/7. After 48 hours, my computer starts going 
crazy. It starts making dinging sounds and there is a lot of static. This 
happens regardless of whether or not I am using any of the keys. I contacted 
Verizon and they had no idea what was happening. Any help would be greatly 
appreciated.



    Sandy


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