Re: Can JAWS damage Word files?

  • From: Quanin <quanin@xxxxxxxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Tue, 09 Mar 2004 18:43:31 -0500

Well, as suggested on this list already, you may just need to update the 
office program. It certainly couldn't hurt, either way.

James

At 12:21 AM 10/03/2004 +0100, you wrote:
>James, I had the suspicion it may be JAWS because none of my colleagues has
>ever had this problem and we are all using similar PCs with the same OS - EX
>Pro. If it is not JAWS, I wonder what can make a brand new PC with newly
>reinstalled Office crash while I work on very small word files with plain
>text......
>
>Thanks a lot to all
>
>Fran
>
>----- Original Message -----
>From: "Quanin" <quanin@xxxxxxxxxxxx>
>To: <jfw@xxxxxxxxxxxxx>
>Sent: Monday, March 08, 2004 11:52 PM
>Subject: Re: Can JAWS damage Word files?
>
>
> > It's doubtful. JAWS doesn't have access to any files on your system that
> > aren't related to the program itself. It doesn't manipulate files. Files
> > manipulate the program. It's entirely likely that, when your work PC
> > crashes, it attempts to back up the files first and is, possibly,
> > unsuccessful. The fact that they are able to be restored suggests this is
> > probably the most likely solution. Unless a program itself is trying to
>use
> > the same resources as JAWS, for instance another screen reader, JAWS
> > shouldn't conflict.
> >
> > James
> >
> > At 11:39 PM 08/03/2004 +0100, you wrote:
> > >Hi all,
> > >I have a problem on my work PC which occurs frequently. While I'm in a
>word
> > >document, sometimes the PC crashes and when I restart the computer the
>file
> > >is damaged. A bunch of temporary files are generated - from which the
>guys
> > >at tech support are able to restore my original document (but I can't ask
> > >them everytime!). Nobody has a clue as to why. They even re-installed
>Office
> > >but the problem persists. I find it happens more frequently when I work
>with
> > >tables.
> > >
> > >Is it possible that a conflict with JAWS is causing this? Just exploring
>all
> > >possibilities, trying to find a solution!!
> > >
> > >Thanks so much in advance
> > >
> > >Fran
> > >
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