Re: Can JAWS damage Word files?

  • From: Quanin <quanin@xxxxxxxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Mon, 08 Mar 2004 17:52:26 -0500

It's doubtful. JAWS doesn't have access to any files on your system that 
aren't related to the program itself. It doesn't manipulate files. Files 
manipulate the program. It's entirely likely that, when your work PC 
crashes, it attempts to back up the files first and is, possibly, 
unsuccessful. The fact that they are able to be restored suggests this is 
probably the most likely solution. Unless a program itself is trying to use 
the same resources as JAWS, for instance another screen reader, JAWS 
shouldn't conflict.

James

At 11:39 PM 08/03/2004 +0100, you wrote:
>Hi all,
>I have a problem on my work PC which occurs frequently. While I'm in a word
>document, sometimes the PC crashes and when I restart the computer the file
>is damaged. A bunch of temporary files are generated - from which the guys
>at tech support are able to restore my original document (but I can't ask
>them everytime!). Nobody has a clue as to why. They even re-installed Office
>but the problem persists. I find it happens more frequently when I work with
>tables.
>
>Is it possible that a conflict with JAWS is causing this? Just exploring all
>possibilities, trying to find a solution!!
>
>Thanks so much in advance
>
>Fran
>
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