If I'm Amazon, here's what I'm thinking, when I'm thinking about this at
all. Two major screen readers, one has a problem withour site, another
doesn't. What we did benefits 99.5% of our users, i.e., users with sight.
Of the remaining people, many use the screen reader that doesn't have a
problem with our site changes. It's not our fault if the other screen
reader can't handle the change. I think they'd have a good point here. FS
is not to blame for this problem, but they are completely responsible for
the fix, in my view. amazon has no obligation to remove an enhancement to
their site which they obviously feel is worth something to them and the
majority of their users. And if you're a JAWS user, the method of turning
off the virtual cursor, hitting insert+F7 for the list of links, then
finding the link you need is a quick and easy solution to the problem
until FS gets things sorted out on their end.
Bruce
-- Bruce Toews E-mail and MSN/Windows Messenger: DogRiver@xxxxxxxx Web Site (including info on my weekly commentaries): http://www.ogts.net Info on the Best TV Show of All Time: http://www.cornergas.com
On Sat, 26 Nov 2005, Jim Portillo wrote:
Howdy, Just wondering if there has been any progress with talking to the Amazon folks. I've been making some phone calls, but they just don't seem to understand some of the problems we're encountering as blind folks, because they don't understand about screen reading software.
I have gone to the www.amazon.com/access site, but that seems very limited because I can't do things like sell items, look at my account, wish lists, etc. If anyone has figured out more or better ways, I'd appreciate some info. Jim
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