Re: AUDIBLE USERS AND NON-USERS UNITE!
- From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Fri, 9 Dec 2005 11:38:35 -0800
What I think I understand from this that you must mean that when you first
try to download something, which automatically would launch your existing
Audible Manager, you're interrupted and put through an update procedure,
which leaves you with a brand new version of Audible Manager. Yes?
Okay, that's what I think you mean. Then, you say something about how the
*site* requires the Jaws cursor, and so forth. From the context, I think
you mean Audible Manager. And Audible Manager isn't a site; it's an
application. It's a program on your computer, not a Web site. Hope that
helps.
P.S. Now, since you said it was fairly useless, I'm not really looking
forward to reading that booklet of instructions for the redesigned
audible.com site. Oh, well. Thanks for your comments.
edei----- Original Message -----
From: "Russ & Valerie" <valruss@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, December 09, 2005 11:30 AM
Subject: Re: AUDIBLE USERS AND NON-USERS UNITE!
When you go through the manager update sequence, you will have pretty clear
instructions. Basically, if I recall correctly, you will be asked to turn
manager off and then you will be guided through the install process. You can
leave the titles in the in box, and they will migrate into the new manager
in box.
The problem with the site is that you have to navigate a lot with the JAWS
cursor and if you are lucky, you can use the pc cursor to jaws key
combination and you might get into the folder you want. But if you try to
move through the folder, you will likely get kicked out.
----- Original Message -----
From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, 09 December, 2005 12 11
Subject: Re: AUDIBLE USERS AND NON-USERS UNITE!
> Russ,
>
> In what way is Audible Manager broken? I remember someone saying that it
> had been replaced by a new version. I asked, in a previous message, if
> when
> you download a new purchase, Audible Manager installs itself over the old
> version, for example. Is this what you mean? And that new version is
> inaccessible? Or do you mean the old one suddenly doesn't work with Jaws?
>
> thanks.
>
> ----- Original Message -----
> From: "Russ & Valerie" <valruss@xxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Friday, December 09, 2005 9:04 AM
> Subject: AUDIBLE USERS AND NON-USERS UNITE!
>
>
> All of you who use audible.com know that the audible manager is broken.
> Well, not as easy to use as it was 2 weeks ago!
>
> I talked to FS tech support again today, and found a product manager that
> is
> aware of the problem, and that it is audible's job to get it fixed.
> I got the impression FS is working on this too, but don't know what or
> when.
>
> Bottom line is that audible needs to hear from us in a big way before they
> spend time on a fix. I'm sending them another message demanding a fix
> soon;
> I am asking all of you and others you know that are not on this list to go
> onto the audible.com website and send a message through the 'contact us'
> link and tell them how their new audible manager 5.0 has made our lives
> much
> more difficult with their new format. I plan to at least congratulate them
> on the quick fix of the website itself. Gotta give them their due, after
> all.
>
> Please do this for us users even if you don't use the service yourself.
> Strike a blow for disability rights!
>
>
> If you're an avid reader, try the site out with a single book purchase!
>
> Thanks!
>
>
>
>
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