[jaws-uk] Re: Bt Broadband Desktop help
- From: "Pete H" <noizypete@xxxxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Sat, 24 Mar 2007 23:46:18 -0000
Hi Tom,
This is typical I'm afraid, I wanted my line tested too so I used the online
chat help, I got a call centre in India, I could tell by the names they were
typing, but their written English is good so if you want BT support you could
try that route, you can access it from the desktop help, here's hoping you can
get your JFW to read it.
Regards,
Pete H.
----- Original Message -----
From: TOM REID
To: jaws-uk@xxxxxxxxxxxxx
Sent: Saturday, March 24, 2007 8:07 PM
Subject: [jaws-uk] Re: Bt Broadband Desktop help
Hi Pete,
Thanks.
Trying to get to the bottom of why I'm only getting 1.3 megs from BT total
broadband when says should be getting up to 8.
The link you gave me confirms figures.
I wondered if broadband help could help.
Phone line is okay, but, possibly there is a prob in extension socket. Spoke
to a guy at BT Broadband help desk, but, he was chinese and I'm Scottish and
there was interesting communication.
Kept telling him I was blind,iE couldn't see and he kept asking what colour
the box was and if I could see 2 screws...
Tom
----- Original Message -----
From: Pete H
To: jaws-uk@xxxxxxxxxxxxx
Sent: Saturday, March 24, 2007 7:41 PM
Subject: [jaws-uk] Re: Bt Broadband Desktop help
Tom,
You can download Flash Player from www.adobe.com if you want it, but if all
you want to do is a speed test, you can go to one of many websites, here is the
one I use:
http://www.broadbandchoices.co.uk
Anyway let us know how you get on.
Regards,
Pete H.
----- Original Message -----
From: TOM REID
To: jaws-uk@xxxxxxxxxxxxx
Sent: Saturday, March 24, 2007 7:13 PM
Subject: [jaws-uk] Re: Bt Broadband Desktop help
Hi Pete,
Where do you get it from?
Also, seems when I start broadband help, I go through a kind of resetup
process.
I just really want to run a speed check and diagnosis.
Tom
----- Original Message -----
From: Pete H
To: jaws-uk@xxxxxxxxxxxxx
Sent: Saturday, March 24, 2007 5:26 PM
Subject: [jaws-uk] Re: Bt Broadband Desktop help
Yes, I downloaded it a couple of weeks ago, but you need Adobe Flash
Player enabled in order to use it, but it works pretty well with JFW 8.
Regards,
Pete H.
----- Original Message -----
From: TOM REID
To: jaws-uk@xxxxxxxxxxxxx
Sent: Saturday, March 24, 2007 4:57 PM
Subject: [jaws-uk] Bt Broadband Desktop help
Anybody else using this. Have just downloaded upgrade and can't read
it.
Jaws 8, win xp home.
Could get nothing out of bt broadband.
Tom
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