Hello Paula, are you shure the J-say is version 7? I read on TandT info page that their current version is version 5? Have you checked the mic adjustments in the controll panel? Arne -----Original Message----- From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of Paula Waby Sent: 28. november 2007 23:37 To: j-say@xxxxxxxxxxxxx Subject: [j-say list] Microphone issues Hi I have recently started working with a person who has been set up with Jaws, J-Say and Dragon about eighteen months ago. It worked for a while but now we have some issues. The person is using Jaws 7.0, J-Say pro version 7 and Dragon pro 8. He has XP with Service Pack 2. The microphone does not seem to be feeding through information. It shows visually that it is working once we added boost but the test said we should hear something back through the speakers or headphones but this does not happen. Any ideas on what might be wrong? Everything appears to be plugged in correctly. Even when we managed to wake up the microphone by using a mouse it did not respond to any voice commands. I am new at seeing the system running so am not sure how to rectify the situation. I know the person tried upgrading to Jaws 8 which was unsuccessful so they went back to 7 and could this have caused an issue? Cheers Paula. Paula Waby Adaptive Communications Instructor RNZFB PO Box 2237 South Dunedin New Zealand DDI: 03-466-4250 Mobile: 021-2299-768 No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.16.9/1158 - Release Date: 28.11.2007 21:11