[j-say list] Re: Microphone issues
- From: "Pranav Lal" <pranav.lal@xxxxxxxxx>
- To: <j-say@xxxxxxxxxxxxx>
- Date: Thu, 29 Nov 2007 12:45:13 +0530
Paula,
The problem is probably the sound card. Check that and let us know. If it is
a internal sound card, switch to an external sound card and see if this
fixes things.
Pranav
-----Original Message-----
From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf Of Paula Waby
Sent: Thursday, November 29, 2007 7:04 AM
To: j-say@xxxxxxxxxxxxx
Subject: [j-say list] Re: Microphone issues
Hi Pranav
I don't know what the sound card is so will find out. The headset is one
I had not seen before. It has Parrott written on it with the address
www.vxicorp.Com. I wondered if this was the problem but as I say, it did
work for a time.
Cheers
Paula.
-----Original Message-----
From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf Of Pranav Lal
Sent: Thursday, 29 November 2007 1:37 p.m.
To: j-say@xxxxxxxxxxxxx
Subject: [j-say list] Re: Microphone issues
Paula,
What microphone and sound card is your client using? See my response to
Arne for details.
Pranav
-----Original Message-----
From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf Of Paula Waby
Sent: Thursday, November 29, 2007 4:07 AM
To: j-say@xxxxxxxxxxxxx
Subject: [j-say list] Microphone issues
Hi
I have recently started working with a person who has been set up with
Jaws, J-Say and Dragon about eighteen months ago. It worked for a while
but now we have some issues. The person is using Jaws 7.0, J-Say pro
version 7 and Dragon pro 8. He has XP with Service Pack 2. The
microphone does not seem to be feeding through information. It shows
visually that it is working once we added boost but the test said we
should hear something back through the speakers or headphones but this
does not happen. Any ideas on what might be wrong? Everything appears to
be plugged in correctly. Even when we managed to wake up the microphone
by using a mouse it did not respond to any voice commands. I am new at
seeing the system running so am not sure how to rectify the situation. I
know the person tried upgrading to Jaws 8 which was unsuccessful so they
went back to 7 and could this have caused an issue?
Cheers
Paula.
Paula Waby
Adaptive Communications Instructor
RNZFB
PO Box 2237
South Dunedin
New Zealand
DDI: 03-466-4250
Mobile: 021-2299-768
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