[iyonix-support] Re: Panther keeps switching itself off

  • From: Chris Evans <chris@xxxxxxxxxxxxxxx>
  • To: iyonix-support@xxxxxxxxxxxxx
  • Date: Thu, 14 Feb 2013 15:50:14 +0000 (GMT)

On Thu 14 Feb, Peter Dalziel wrote:
> On 14 February 2013 13:16, Peter Dalziel <peterdalziel1@xxxxxxx> wrote:
> 
> >
> >
> > On 14 February 2013 10:39, Julie <julie@xxxxxxxxxxxxxxxxxxxxxxx> wrote:
> >
> >> My Panther Iyonix 5.16 is poorly.
> >>
> >> I normally leave it runnig continuously, sharing a monitor via a KVM
> >> switch,
> >> with the whole equipment set inc printeer and router running off an 8-way
> >> surge protected socket set. Last week I went to use the system, to
> >> discover
> >> that the Panther was off - no front-panel or mouse light, no temp display,
> >> and not responding to attempts to turn it on. I diagnosed a dead PSU,
> >> ordered a fresh one from CJE, and installed it.
> >>
> >> All went well for a couple of days. Then, a few days ago, it went off
> >> again,
> >> and although I could get it to come back to life, this was only for a
> >> couple
> >> of minutes, then a relay or something clicked and it went off again. As I
> >> type I tried it again just now, and it went on for about a second; then
> >> there was the same click like a relay operating, and it shut off.
> >>
> >> We opened the case and tried disconnecting the drives, with no result
> >> until
> >> we unplugged power to the hard drive. We could then power the machine up,
> >> take it through to desktop, though it complained that it had not been able
> >> to boot (no surprises there).
> >>
> >> What might it be? Is the hard disc (or something else!) drawing too much
> >> current? It's a bit tricky to put an ammeter in the loop, I don't have
> >> suitable connectors to wire up, but no doubt I could find some.
> >>
> >> At first I thought something might be overheating, but when I tried this
> >> morning after a chilly night, it did not come on at all.
> >>
> >> The PSU I bought was a 300W HEC-300AR-PTE-IY    , as recommended at CJE
> >> for the
> >> Panther.
> >>
> >> Cheers
> >> Julie
> >>
> >> ---
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> >> List-related queries to iyonix-support-moderators@xxxxxxxxxxxxx
> >>
> >
> > Hi Julie,
> >
> >
> 
> Damn webmail.
>          As I was going to say, this sounds as though your harddrive isn't
> getting up to speed because there is something wrong with the motor. This
> will be drawing too much current from the PSU which is why it's powering
> down. I suggest you try to get as much data off the harddrive and transfer
> to a new one. Just one possible scenario.........

The PSU should be able to cope with four or five times what a normal HDD
draws, it sounds like something in the hard drive is shorting. All modern
PSU's have short circuit protection.

Only for the confident:
To try and get your data back you could power the HDD seperately via your
now spare PSU though you'd have to fool the PSU to power up (Connect green
to earth on the PSU's 20way connector) The Iyonix might keep running whilst
the other PSU is power cycled.

p.s. The PSU we supplied could be faulty, do you have a spare HDD to try in
the system. Even unformatted but loading the PSU could be informative.

Chris Evans

-- 
CJE Micro's / 4D                'RISC OS Specialists'
Telephone: 01903 523222             Fax: 01903 523679
chris@xxxxxxxxxxxxxxx     http://www.cjemicros.co.uk/
78 Brighton Road, Worthing, West Sussex,     BN11 2EN
The most beautiful thing anyone can wear, is a smile!


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