[isalist] RainWall/RainConnect discontinued...
- From: "Ball, Dan" <DBall@xxxxxxxxxxx>
- To: <isalist@xxxxxxxxxxxxx>
- Date: Mon, 22 May 2006 14:47:21 -0400
Got this email today:
May 22, 2006
Dear valued RainWall and RainConnect customer:
This letter is to inform you that after careful consideration, EMC has
decided to halt the sale of RainWall and RainConnect, the high
availability solution for Microsoft ISA Server and CheckPoint firewalls.
EMC customers of the Rainfinity Global File Virtualization (GFV),
formerly known as RainStorage, are not impacted by this announcement.
Rainfinity GFV customers will continue to receive engineering and
technical support for one of EMC's most successful and strategic new
products. For any Rainfinity GFV questions, please contact an EMC Sales
Representative.
Customers with a current RainWall or RainConnect Support Agreement will
receive continued technical support assistance throughout the duration
of their Support Agreement. EMC will continue to honor existing
multi-year Support Agreements. EMC will continue to evaluate the
business requirements for ongoing firewall application and operating
system currency.
Customers can renew existing Support Agreements or technical support
pro-rated to December 31, 2007. End-of-Life service may extend due to
contractual obligations.
As always, we are committed to answering your questions and quickly
resolving any issues that you may have. For assistance throughout this
process, please contact us at:
RainWall and RainConnect Sales/Business Support: +1-408-382-5000 or
1-877-RAIN-333
Email: rainwall-sales@xxxxxxx
Technical Support: +1-408-382-5069 or 1-800-479-9880
Email: rain-support@xxxxxxx
Sincerely,
EMC
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