[isalist] Re: RainWall/RainConnect discontinued...
- From: "John T \(Lists\)" <johnlist@xxxxxxxxxxxxxxxxxxx>
- To: <isalist@xxxxxxxxxxxxx>
- Date: Mon, 22 May 2006 13:38:32 -0700
While a great product, I believe the downfall was 2 fold:
Pricing: The pricing of the product put it into the enterprise class but the
enterprise class already has tried and trued options that work great. The
product would have been great in the medium size class, but the pricing put
it out of reach.
Design: By design, certain features required particular configurations and
control, but many did not want to give that kind of control to the product.
John T
eServices For You
"Seek, and ye shall find!"
-----Original Message-----
From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On
Behalf Of Ball, Dan
Sent: Monday, May 22, 2006 11:47 AM
To: isalist@xxxxxxxxxxxxx
Subject: [isalist] RainWall/RainConnect discontinued...
Got this email today:
May 22, 2006
Dear valued RainWall and RainConnect customer:
This letter is to inform you that after careful consideration, EMC has
decided to halt the sale of RainWall and RainConnect, the high availability
solution for Microsoft ISA Server and CheckPoint firewalls.
EMC customers of the Rainfinity Global File Virtualization (GFV), formerly
known as RainStorage, are not impacted by this announcement. Rainfinity GFV
customers will continue to receive engineering and technical support for one
of EMC's most successful and strategic new products. For any Rainfinity GFV
questions, please contact an EMC Sales Representative.
Customers with a current RainWall or RainConnect Support Agreement will
receive continued technical support assistance throughout the duration of
their Support Agreement. EMC will continue to honor existing multi-year
Support Agreements. EMC will continue to evaluate the business requirements
for ongoing firewall application and operating system currency.
Customers can renew existing Support Agreements or technical support
pro-rated to December 31, 2007. End-of-Life service may extend due to
contractual obligations.
As always, we are committed to answering your questions and quickly
resolving any issues that you may have. For assistance throughout this
process, please contact us at:
RainWall and RainConnect Sales/Business Support: +1-408-382-5000 or
1-877-RAIN-333
Email: rainwall-sales@xxxxxxx
Technical Support: +1-408-382-5069 or 1-800-479-9880
Email: rain-support@xxxxxxx
Sincerely,
EMC
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