[IrelandVIPNews] Re: FREE TRAVEL PASS

From: "Joan Ann Brosnan" <joanannbrosnan@xxxxxxxxxx>
To: <irelandvipnews@xxxxxxxxxxxxx>
Date: Tue, 20 Jun 2006 09:19:27 +0100

Hi Tom and all I travelled to Belfast a few weeks ago to visit a friend and I must admit that I wasn't overly impressed with the customer service in Connolly. I would be very unfamiliar with this station and was glad to be travelling with someone else who had an idea how to get to the information desk as it is a little confusing. We were at the station a quarter of an hour before the train was to depart. When I asked for assistance at the desk, the lady said "I don't think I have anyone to assist you". We waited a few minutes and a kind man helped us on to the train, minutes before it left. I have never experienced this in Heuston and really think connolly have a lot to learn from them.

Joan Ann.

----- Original Message ----- From: "O'Neill, Tom" <toneill@xxxxxxxxxx> To: <irelandvipnews@xxxxxxxxxxxxx> Sent: Monday, June 19, 2006 2:06 PM Subject: [IrelandVIPNews] Re: FREE TRAVEL PASS

Nicky In general the services in Connolly Station has improved as the comments have said but it has a long way to go before it reaches the quality of Heuston Station. It is very important to e-mail me off list please at toneill@xxxxxxxxxx the details of your friends problems then I can take the matter up. I can't take the general comment as you have outlined because it carries no weight. I will raise the other matter next week for you re All Ireland travel pass as this is the very first I have heard of it If someone has the time or work in the dept of Social Community and Family affairs would you contact their press office for the appropriate press release as indicated by Nicky's mail This would be very useful to have at a meeting

Tom


-----Original Message-----
From: irelandvipnews-bounce@xxxxxxxxxxxxx
[mailto:irelandvipnews-bounce@xxxxxxxxxxxxx]On Behalf Of Kealy, Nicky
Sent: 19 June 2006 11:33
To: irelandvipnews@xxxxxxxxxxxxx
Subject: [IrelandVIPNews] Re: FREE TRAVEL PASS


*************************************

This e-mail has been received by the Revenue Internet e-mail service.

*************************************

Tom, it was announced by the dept of social welfare earlier this year that it was bweing looked into and that within the next year or two it would be changed and while I was up north last week and buying a ticket the guy also said to me that soon I wouldn't have to be buying tickets like that any more.

Speaking of Irish rail has there been any mention recently about the lack of customer service provided at Connolly station? I use the enterprise service a lot now and am more confident around the station now than I use to be but I have had to leave someone back to take a train back to Belfast and they were not happy with the service provided on this end. For any person that has not had the wonderful experience of travelling on this service all I can say is that its just great and I could not complement the Belfast staff enough. There awareness and how they approach and talk to you is just excellent and it's a pleasure travelling on that train.

Cheers, Nicky.

-----Original Message-----
From: irelandvipnews-bounce@xxxxxxxxxxxxx
[mailto:irelandvipnews-bounce@xxxxxxxxxxxxx] On Behalf Of O'Neill, Tom
Sent: 19 June 2006 11:13
To: irelandvipnews@xxxxxxxxxxxxx
Subject: [IrelandVIPNews] Re: FREE TRAVEL PASS

Hi
A few small observations
1.  Agree that our address on it can be a mistake but on the other hand if
like myself you lost your pass someone picked it up and posted it to me.
Thank you kind Sir-Madam

2. As I represent guide dog owners on Irish Rail's disability users group no mention ever has been made of an All Ireland Travel pass. Next meeting 29th of June and I will raise the matter and Joe Bollard who represents NCBI on this group please remind me to do this. 3. There are no plans by Dept of Social Community and Family Affairs to update the current travel pass due to the "huge cost involved" their words not mine.

Tom


-----Original Message-----
From: irelandvipnews-bounce@xxxxxxxxxxxxx
[mailto:irelandvipnews-bounce@xxxxxxxxxxxxx]On Behalf Of Ulla Quayle
Sent: 19 June 2006 10:19
To: irelandvipnews@xxxxxxxxxxxxx
Subject: [IrelandVIPNews] Re: FREE TRAVEL PASS


*************************************

This e-mail has been received by the Revenue Internet e-mail service.

*************************************

Morning All.

The thing that really worries me about the travel passes in the South is that both of them (the Companion Travel Pass and the Dublin Bus Pass) have our addresses printed on them. This could be very dangerous if we lose the passes. Basically it means that anyone who might pick these up if we drop them knows that a visually impaired person lives at the address printed on the pass. This leaves us open to all sorts of problems if the passes fall into the wrong hands. That really does worry me a lot.

The travel pass in the North does not have the person's address printed on
it.  It has the address of the Smart Pass Office so that if it gets lost,
there are no contact details of the person to whom it belongs written on it.

I do think this is serious and it is leaving us open to all sorts of risk.

Ulla

-----Original Message-----
From: Kealy, Nicky [mailto:Nicky.Kealy@xxxxxxxxxxxxxx]

Sent: 19 June 2006 10:06
To: irelandvipnews@xxxxxxxxxxxxx
Subject: [IrelandVIPNews] Re: FREE TRAVEL PASS

Hi Robbie. as you have already  heard some companies don't accept them as
they have not signed up to the scheme yet.  I don't know if they are
compelled to either.  Just out of interest, do you know the name of the
company?  There are not that many private opporaters in the Dublin area are
there?

Just on a slightly different thread, I have seen travel passes from the north and they are much better than our ones here. They are much smaller and fit in a wallet. I can't understand why that can't be done here. Also, they are much stricter up there about you presenting your pass for inspection and if ya don't have one ya have to pay. I do believe that we are going to have a 32 county pass for all within the next year or so.

-----Original Message-----
From: irelandvipnews-bounce@xxxxxxxxxxxxx
[mailto:irelandvipnews-bounce@xxxxxxxxxxxxx] On Behalf Of Sandberg, Robert
Sent: 19 June 2006 09:32
To: irelandvipnews@xxxxxxxxxxxxx
Subject: [IrelandVIPNews] FREE TRAVEL PASS


Hi folks!
First of all appologies to the VICS list I sent this to by mistake.


Can anyone tell me where I can read up on the legal status of the
travel pass?

Especially who is compelled to accept it and who isn't.

I have one, not the blue bus pass, but the one that's valid for
country-wide public transport.

This morning the driver of my bus to work said he could not accept
the pass and that I would have to pay him.

I have to say that it is a private bus company, but I was under the
impression that the pass covered those too.

He then said that they were not public transport. I would dispute
that, because privately owned they may be, but they still transport members
of the public. After all, anyone can use that bus. You don't have to have a
membership card to get on it. Hence in my oppinion they provide public
transport.

Please let me know if I'm wrong about this, or where I can find legal
information.

Cheers,

Robbie


________________________________

Attention:

This e-mail is privileged and confidential. If you are not the intended
recipient please delete the message and notify the sender. Any views or
opinions presented are solely those of the author.

This email was scanned by NetIQ MailMarshal and has been certified virus free with the pattern file currently in use. This however cannot guarantee that it does not contain malicious content.

________________________________


Tabhair aire:


Tá an r-phost seo faoi phribhléid agus faoi rún.

Mura tusa an duine a bhí beartaithe leis an teachtaireacht seo a fháil,
scrios é le do thoil agus cuir an seoltóir ar an eolas. Is leis an údar
amháin aon dearcaí nó tuairimí a léirítear.

Scanadh an r-phost seo le NetIQ MailMarshal agus deimhníodh go raibh sé saor ó víoras leis an bpatrúnchomhad atá in úsáid faoi láthair. Ní féidir a ráthú leis seo áfach nach bhfuil ábhar mailíseach ann.

________________________________


IrelandVIPNews Mailing list
You may want to keep a note of the following addresses:
To send a message to the list email:
   irelandvipnews@xxxxxxxxxxxxx
To change your options back to normal or unsubscribe Email:
    irelandvipnews-request@xxxxxxxxxxxxx

with the word Echopost or unsubscribe in the Subject line.
To contact the list moderators Email:
    irelandvipnews-moderators@xxxxxxxxxxxxx


************************

This message has been delivered to the Internet by the Revenue Internet
e-mail service

*************************


IrelandVIPNews Mailing list
You may want to keep a note of the following addresses:
To send a message to the list email:
   irelandvipnews@xxxxxxxxxxxxx
To change your options back to normal or unsubscribe Email:
    irelandvipnews-request@xxxxxxxxxxxxx

with the word Echopost or unsubscribe in the Subject line.
To contact the list moderators Email:
    irelandvipnews-moderators@xxxxxxxxxxxxx
######################################################################
Attention:

This e-mail message is privileged and confidential. If you are not the

intended recipient please delete the message and notify the sender.

Any views or opinions presented are solely those of the author.

This email was scanned by NetIQ MailMarshal and has been certified

virus free with the pattern file currently in use. This however cannot
guarantee

that it does not contain malicious content.
######################################################################


IrelandVIPNews Mailing list
You may want to keep a note of the following addresses:
To send a message to the list email:
   irelandvipnews@xxxxxxxxxxxxx
To change your options back to normal or unsubscribe Email:
    irelandvipnews-request@xxxxxxxxxxxxx

with the word Echopost or unsubscribe in the Subject line.
To contact the list moderators Email:
    irelandvipnews-moderators@xxxxxxxxxxxxx


************************

This message has been delivered to the Internet by the Revenue Internet e-mail service

*************************


IrelandVIPNews Mailing list
You may want to keep a note of the following addresses:
To send a message to the list email:
   irelandvipnews@xxxxxxxxxxxxx
To change your options back to normal or unsubscribe Email:
    irelandvipnews-request@xxxxxxxxxxxxx
with the word Echopost or unsubscribe in the Subject line.
To contact the list moderators Email:
    irelandvipnews-moderators@xxxxxxxxxxxxx

IrelandVIPNews Mailing list You may want to keep a note of the following addresses: To send a message to the list email: irelandvipnews@xxxxxxxxxxxxx To change your options back to normal or unsubscribe Email: irelandvipnews-request@xxxxxxxxxxxxx with the word Echopost or unsubscribe in the Subject line. To contact the list moderators Email: irelandvipnews-moderators@xxxxxxxxxxxxx

References:
- [IrelandVIPNews] Re: FREE TRAVEL PASS
  - From: O'Neill, Tom

[IrelandVIPNews] Re: FREE TRAVEL PASS

Other related posts: