[IrelandVIPNews] Re: FREE TRAVEL PASS
- From: "Sandberg, Robert" <robert.sandberg@xxxxxxx>
- To: <irelandvipnews@xxxxxxxxxxxxx>
- Date: Wed, 21 Jun 2006 10:26:23 +0200
Hi folks!
Well it seams I will have to eat my words. Your man this morning didn't take my
money and said it was all right, he had checked with his boss. Although the
company is not listed as having joined the free travel scheme, they seam to
adopt that policy all the same. Fair play to them!
Cheers,
Robbie Sandberg
-----Original Message-----
From: irelandvipnews-bounce@xxxxxxxxxxxxx
[mailto:irelandvipnews-bounce@xxxxxxxxxxxxx] On Behalf Of O'Neill, Tom
Sent: Dienstag, 20. Juni 2006 10:02
To: irelandvipnews@xxxxxxxxxxxxx
Subject: [IrelandVIPNews] Re: FREE TRAVEL PASS
Joan Ann.
Very correct in what you said about they have a lot to learn from Heuston
Station.
Make a note of (01) 7032358 Customer Services desk. Ring in advance if at
all possible and tell them that you will require assistance. They don't have
the staffing levels of Heuston.
For those of you that don't know the location of the Customer Services desk I
will try to describe to you where it is.
Coming off the Luas go up either set of steps or use the lift go as sharp
left as you can and you will walk into the desk. Where you come off the Luas
lift is the longest distance from the desk. If you can find the stairs
nearest Amiean Street just go through the glass doors at the top of the
stairs and immediately turn left and the desk is there.
Now if you use the entrance from Amiean Street coming into what feels like a
tunnel within four to five steps is a lift on your left hand side. Go along
the right hand side and there is an A.T.M. machine and just after that is the
stairs upwards to the level of the Customer Services Desk. At the top of
that stairs a few steps forward on your right are the ticket desks and in
line with those desks is the Customer Services. Go too far and you meet the
glass doors that will bring you down to the Luas line. If you are to use the
lift up from the tunnel entrance turn right as soon as you can and come back
along the stairs on your right and the ticket desk on your right and yes the
desk you really want after that
I didn't mention the escalators because I don't use them as a guide dog owner
for safety to my dogs paws. Therefore I am not even sure where they are.
Tom
-----Original Message-----
From: irelandvipnews-bounce@xxxxxxxxxxxxx
[mailto:irelandvipnews-bounce@xxxxxxxxxxxxx]On Behalf Of Joan Ann
Brosnan
Sent: 20 June 2006 09:19
To: irelandvipnews@xxxxxxxxxxxxx
Subject: [IrelandVIPNews] Re: FREE TRAVEL PASS
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Hi Tom and all
I travelled to Belfast a few weeks ago to visit a friend and I must admit
that I wasn't overly impressed with the customer service in Connolly.
I would be very unfamiliar with this station and was glad to be travelling
with someone else who had an idea how to get to the information desk as it
is a little confusing.
We were at the station a quarter of an hour before the train was to depart.
When I asked for assistance at the desk, the lady said "I don't think I have
anyone to assist you". We waited a few minutes and a kind man helped us on
to the train, minutes before it left.
I have never experienced this in Heuston and really think connolly have a
lot to learn from them.
Joan Ann.
----- Original Message -----
From: "O'Neill, Tom" <toneill@xxxxxxxxxx>
To: <irelandvipnews@xxxxxxxxxxxxx>
Sent: Monday, June 19, 2006 2:06 PM
Subject: [IrelandVIPNews] Re: FREE TRAVEL PASS
Nicky
In general the services in Connolly Station has improved as the comments
have
said but it has a long way to go before it reaches the quality of Heuston
Station. It is very important to e-mail me off list please at
toneill@xxxxxxxxxx the details of your friends problems then I can take the
matter up. I can't take the general comment as you have outlined because it
carries no weight.
I will raise the other matter next week for you re All Ireland travel pass
as
this is the very first I have heard of it
If someone has the time or work in the dept of Social Community and Family
affairs would you contact their press office for the appropriate press
release as indicated by Nicky's mail
This would be very useful to have at a meeting
Tom
-----Original Message-----
From: irelandvipnews-bounce@xxxxxxxxxxxxx
[mailto:irelandvipnews-bounce@xxxxxxxxxxxxx]On Behalf Of Kealy, Nicky
Sent: 19 June 2006 11:33
To: irelandvipnews@xxxxxxxxxxxxx
Subject: [IrelandVIPNews] Re: FREE TRAVEL PASS
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Tom, it was announced by the dept of social welfare earlier this year that
it
was bweing looked into and that within the next year or two it would be
changed and while I was up north last week and buying a ticket the guy also
said to me that soon I wouldn't have to be buying tickets like that any
more.
Speaking of Irish rail has there been any mention recently about the lack of
customer service provided at Connolly station? I use the enterprise service
a
lot now and am more confident around the station now than I use to be but I
have had to leave someone back to take a train back to Belfast and they were
not happy with the service provided on this end. For any person that has
not
had the wonderful experience of travelling on this service all I can say is
that its just great and I could not complement the Belfast staff enough.
There awareness and how they approach and talk to you is just excellent and
it's a pleasure travelling on that train.
Cheers, Nicky.
-----Original Message-----
From: irelandvipnews-bounce@xxxxxxxxxxxxx
[mailto:irelandvipnews-bounce@xxxxxxxxxxxxx] On Behalf Of O'Neill, Tom
Sent: 19 June 2006 11:13
To: irelandvipnews@xxxxxxxxxxxxx
Subject: [IrelandVIPNews] Re: FREE TRAVEL PASS
Hi
A few small observations
1. Agree that our address on it can be a mistake but on the other hand if
like myself you lost your pass someone picked it up and posted it to me.
Thank you kind Sir-Madam
2. As I represent guide dog owners on Irish Rail's disability users group
no
mention ever has been made of an All Ireland Travel pass. Next meeting 29th
of June and I will raise the matter and Joe Bollard who represents NCBI on
this group please remind me to do this. 3. There are no plans by Dept of
Social Community and Family Affairs to update the current travel pass due to
the "huge cost involved" their words not mine.
Tom
-----Original Message-----
From: irelandvipnews-bounce@xxxxxxxxxxxxx
[mailto:irelandvipnews-bounce@xxxxxxxxxxxxx]On Behalf Of Ulla Quayle
Sent: 19 June 2006 10:19
To: irelandvipnews@xxxxxxxxxxxxx
Subject: [IrelandVIPNews] Re: FREE TRAVEL PASS
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Morning All.
The thing that really worries me about the travel passes in the South is
that
both of them (the Companion Travel Pass and the Dublin Bus Pass) have our
addresses printed on them. This could be very dangerous if we lose the
passes. Basically it means that anyone who might pick these up if we drop
them knows that a visually impaired person lives at the address printed on
the pass. This leaves us open to all sorts of problems if the passes fall
into the wrong hands. That really does worry me a lot.
The travel pass in the North does not have the person's address printed on
it. It has the address of the Smart Pass Office so that if it gets lost,
there are no contact details of the person to whom it belongs written on it.
I do think this is serious and it is leaving us open to all sorts of risk.
Ulla
-----Original Message-----
From: Kealy, Nicky [mailto:Nicky.Kealy@xxxxxxxxxxxxxx]
Sent: 19 June 2006 10:06
To: irelandvipnews@xxxxxxxxxxxxx
Subject: [IrelandVIPNews] Re: FREE TRAVEL PASS
Hi Robbie. as you have already heard some companies don't accept them as
they have not signed up to the scheme yet. I don't know if they are
compelled to either. Just out of interest, do you know the name of the
company? There are not that many private opporaters in the Dublin area are
there?
Just on a slightly different thread, I have seen travel passes from the
north
and they are much better than our ones here. They are much smaller and fit
in a wallet. I can't understand why that can't be done here. Also, they
are
much stricter up there about you presenting your pass for inspection and if
ya don't have one ya have to pay. I do believe that we are going to have a
32 county pass for all within the next year or so.
-----Original Message-----
From: irelandvipnews-bounce@xxxxxxxxxxxxx
[mailto:irelandvipnews-bounce@xxxxxxxxxxxxx] On Behalf Of Sandberg, Robert
Sent: 19 June 2006 09:32
To: irelandvipnews@xxxxxxxxxxxxx
Subject: [IrelandVIPNews] FREE TRAVEL PASS
Hi folks!
First of all appologies to the VICS list I sent this to by mistake.
Can anyone tell me where I can read up on the legal status of the
travel pass?
Especially who is compelled to accept it and who isn't.
I have one, not the blue bus pass, but the one that's valid for
country-wide public transport.
This morning the driver of my bus to work said he could not accept
the pass and that I would have to pay him.
I have to say that it is a private bus company, but I was under the
impression that the pass covered those too.
He then said that they were not public transport. I would dispute
that, because privately owned they may be, but they still transport members
of the public. After all, anyone can use that bus. You don't have to have a
membership card to get on it. Hence in my oppinion they provide public
transport.
Please let me know if I'm wrong about this, or where I can find legal
information.
Cheers,
Robbie
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