G’day Kaye
This link should show you how to become a manager for the tests that you have
ordered.
I will be following the instructions for the tests taken recently by my
daughter-in-law and my son-in-law.
https://support.ancestry.com/s/article/ka215000000MW3CAAW/Activating-a-DNA-Test-for-Someone-Else
<https://support.ancestry.com/s/article/ka215000000MW3CAAW/Activating-a-DNA-Test-for-Someone-Else>
Cheers
Lesley
On 8 Sep 2017, at 9:05 PM, Leisa <leisabyrne@xxxxxxxxxxxx> wrote:
On their individual Ancestry accounts for their DNA, they need to make you a
Manager. You will then have near full access to their DNA matches
For their tree, they need to alter their privacy to give you editor rights to
their trees. You then have basically full access.
I did this for 4 tests yesterday - 1 was my 92 year old Grandmother, 1 was my
mum, 1 my husband and 1 my 13 year old. Each of them was a different case and
I had to set things up differently for each one - but essentially I now have
full access for all 4 kits and their trees.
It isn't a waste of money, just a different way to do things.
Leisa
On 8/09/2017 5:30 PM, kaye hawley wrote:
Can I warn people to be aware when ordering DNA tests for family history.
I ordered and paid $300 for DNA tests for my daughter and son-in-law.
The test kits went to them and they sent them in. But when the results came
back, they went to them although I had ordered them.
My daughter tried to send the results to me because she doesn’t do family
history. But I wasn’t able to open the file.
So what a waste of money. She has told me a little bit about what’s in the
results but she doesn’t do FH and doesn’t understand too much about it.
There are many pages and she is going to try and forward them to me tomorrow.
I tried to email Ancestry to ask if I can access the results but there is no
contact email address on their website.
What else can I do?
Any help would be appreciated otherwise just be aware of what happened here.
Kaye Hawley
