[CTS] Re: Office Question
- From: DBCfour@xxxxxxx
- To: computertalkshop@xxxxxxxxxxxxx
- Date: Tue, 3 Sep 2002 21:52:30 EDT
In a message dated 9/3/02 9:43:56 PM Eastern Daylight Time,
crbgfblab@xxxxxxxxxxxxx writes:
> Why would it say anything
> about XP? Hmm?
Good question...one for which I have no answer. LOL
Are you using the correct eraer tool? I've been told there
> are different versions.
Yep...
Also are you using an updated/upgraded version of > O2K?
Nope...full install...all service packs...
> Also, instead of deleting the normal.dot, rename it and see what happens.
OK..I'll try that.
> Also have to make sure WORD is closed. Of course I'm sure you knew that!
> Also see if you have more than one of the normal.dot files laying about.
Did that...
Oh...this started after a Klez removal...guess I shoulda included that
initially, but forgot because this started about a week after the Klez
removal. Worked fine immediately after Klez removal and install of
Nortons...then about a week later this
mess started.
Thanks for your thoughts on it...even if I never figure it out! LOL
Donna
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