Sounds like something from the twilight zone! :-O Why would it say anything about XP? Hmm? Are you using the correct eraer tool? I've been told there are different versions. Also are you using an updated/upgraded version of O2K? Also, instead of deleting the normal.dot, rename it and see what happens. Also have to make sure WORD is closed. Of course I'm sure you knew that! Also see if you have more than one of the normal.dot files laying about. -> -----Original Message----- -> From: computertalkshop-bounce@xxxxxxxxxxxxx -> [mailto:computertalkshop-bounce@xxxxxxxxxxxxx]On Behalf Of -> DBCfour@xxxxxxx -> Sent: Tuesday, September 03, 2002 6:11 PM -> To: computertalkshop@xxxxxxxxxxxxx -> Subject: [CTS] Re: Office Question -> -> -> In a message dated 9/3/02 8:58:37 PM Eastern Daylight Time, -> crbgfblab@xxxxxxxxxxxxx writes: -> -> -> > -> > -> > Is this Office XP by any chance? -> > -> -> Nope...office 2000. And I deleted the normal.dot ...that didn't work -> either... -> -> Donna -> -> -> ----------------------------------------------------------------- ---------- -> ----- -> Computer Talk Shop http://www.computertalkshop.com -> Un-subscribe/Vacation, http://szaroconsulting.com/cts/list_options.htm -> -> List HowTo: http://szaroconsulting.com/cts/faq -> -> To join Computer Talk Shop's off topic list, please goto: -> http://szaroconsulting.com/cts/other_cts_lists.htm -> ----------------------------------------------------------------- ---------- -> ------ -> --- Look OUT you varmits, This msg is Virus Free! Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.384 / Virus Database: 216 - Release Date: 8/21/2002 --------------------------------------------------------------------------- ----- Computer Talk Shop http://www.computertalkshop.com Un-subscribe/Vacation, http://szaroconsulting.com/cts/list_options.htm List HowTo: http://szaroconsulting.com/cts/faq To join Computer Talk Shop's off topic list, please goto: http://szaroconsulting.com/cts/other_cts_lists.htm --------------------------------------------------------------------------- ------