[BNU] Re: Question about resets

  • From: Jessica Brown <justforlistmessages531@xxxxxxxxx>
  • To: hudginsmegan47@xxxxxxxxx, bn list <braillenote@xxxxxxxxxxxxx>
  • Date: Tue, 28 Oct 2014 10:42:45 -0800

You are doing the resets correctly. Your bn is not responding correctly. It is not doing the reset you tell it to. I would say take out the battery, unplug the ac adapter, wait a few minutes and put your battery back in. If this does not work, do a flash disk format. Back up your files to a different storage device first. If none of this works, I would say it's time to send your bn to hw for repair.


----- Original Message -----
From: Megan Hudgins <hudginsmegan47@xxxxxxxxx
To: braillenote@xxxxxxxxxxxxx
Date sent: Tue, 28 Oct 2014 12:07:24 -0400
Subject: [BNU] Question about resets

Hey, y'all. I'm worried that something is wrong with my unit.
Here for the last couple days or so, regardless of how long I
hold my reset button, my Apex always says "Memory scan". Also,
half of the resets I must perform don't finish as it will get to
about 72 and stop, forcing me to press the reset button again. I
thought that the memory scan resets were the 7-second press
resets, but I'm getting this message even on the press-release
resets. I hope I haven't made everyone confused! Just wondering
if y'all have had this problem. Let me know.

Thanks
Megan
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BNU: BrailleNote Users - a forum for users of BrailleNote family of products 
from Humanware.
Website: www.braillenoteusers.info

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