Hi, I asume you removed the batteries and tried re-inserting them? -James- ----- Original Message ----- From: robert.fenton To: bookport@xxxxxxxxxxxxx Sent: Friday, July 01, 2005 7:16 AM Subject: [bookport] problem with new beta In my earlier message, I forgot to mention that I tried the bookport reset command 2+b without success. I received no response from the machine. As before, any help would be gratefully received. Thank you.