[bookport] Re: new to the list

  • From: "Barbara Lombardi" <k1eir@xxxxxxxxxxxxxxxx>
  • To: <bookport@xxxxxxxxxxxxx>
  • Date: Mon, 17 Jul 2006 21:44:17 -0400

yeah think Norton is probably the culprit but all is well now and working fine. Thanks.
----- Original Message ----- From: "PAMELA RADER" <PRADER@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Monday, July 17, 2006 8:33 AM
Subject: [bookport] Re: new to the list



Barb:

It sounds like more of an issue with either a Firewall, or Virus
protection software that is probably blocking the update.  You will need
to allow access, or shut it off, whichever's easier.



Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY  40206

PHONE:  1-800-223-1839, Ext. 307


k1eir@xxxxxxxxxxxxxxxx 07/16/06 03:00PM >>>
Hello, I'm Barb and just bought the bookport.  Got it working ok but
had
trouble transferring the updated software to the bookport.  It wouldn't

load.  Then shut off JAWS 7 and for some reason it worked.  Is there a
known
conflict with JAWS?  Even the CD stopped when trying to update from 2.0
to
2.2.  --Barb
Barb k1eir@xxxxxxx





Other related posts: