Hi Richard: First of all, since we've run out of room in the Firmware, NLS was not an option. Also, we were denied permission to adapt the software to occommodate the NLS capability, so we were left with no options. Yes, although both devices were made by the same manufacturer, the 2 devices look different because although they made the Book Port for us, we designed it, thus, the keypad and look are different. Pamela -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Richard Fiorello Sent: Monday, June 30, 2008 2:42 PM To: bookport Subject: [bookport] general questions HI; The recent discussion leaves me with a few questions. First of all newer isn't necessarily better so if your current bp does what you want smile and enjoy. Secondly, I never totally understood why the bp couldn't be modified to accommodate nls. From my point of view nls is the primary issue with the existing bp. I realize that aph has done everything they think they can to the existing firmware but as long as the firmware can be modified I'm a bit surprised that some innovative solution isn't out there. Finally, if springer made both the physical bp and the book courier, why do the two units look different physically? Richard