[bookport] Re: device not recognized
- From: "Melissa Tucker" <melissatucker4@xxxxxxxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Wed, 11 May 2005 15:29:56 -0400
What's the turn around time on this type of thing? I'm going out of town
Memoria day weekend and would like to have had it for the trip, but that
doesn't look possible. When I send it, do I need to send the flash cards?
----- Original Message -----
From: "PAMELA RADER" <PRADER@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Wednesday, May 11, 2005 3:25 PM
Subject: [bookport] Re: device not recognized
> Melissa:
>
> Initially, when you download the firmware, it gets put on the flash
> card temporarily. Once you disconnect from the PC, however, the file is
> moved to the Book Port itself. Therefore, a card reader won't help you
> now, since this has already happened. You'll need to send it back to us,
> so we can reflash your firmware.
>
>
> Pamela
>
>>>> melissatucker4@xxxxxxxxxxxxxx 05/11/05 02:56PM >>>
> Ok, so if I get a card reader, format both flash cards in it, I
> shouldn't
> have a problem? Where's the best place to get one, and is there one
> more
> accessible than another? So is the firmware actually on the cards? I
> guess
> I thought the firmware was somehow installed on the actual bookport
> instead
> of the cards.
> ----- Original Message -----
> From: "ROB MEREDITH" <rmeredith@xxxxxxx>
> To: <bookport@xxxxxxxxxxxxx>
> Sent: Wednesday, May 11, 2005 8:21 AM
> Subject: [bookport] Re: device not recognized
>
>
>> Melissa:
>>
>> You probably just need to reflash the firmware. Since you don't have
> a
>> card reader, you really can't do it yourself.
>>
>>>>> melissatucker4@xxxxxxxxxxxxxx 05/10/05 06:29PM >>>
>> How can it be repaired? I really don't want to have to get a new
> one.
>> ----- Original Message -----
>> From: "ROB MEREDITH" <rmeredith@xxxxxxx>
>> To: <bookport@xxxxxxxxxxxxx>
>> Sent: Tuesday, May 10, 2005 8:17 AM
>> Subject: [bookport] Re: device not recognized
>>
>>
>>> Kurt:
>>>
>>> This probably would have been a simple repair.
>>>
>>>>>> blsmass@xxxxxxxx 05/10/05 08:10AM >>>
>>> The error message that the device has malfunctioned and the
> computer
>>> won't recognize it is exactly what happened to me. I am now buying
>> a
>>> new
>>> bookport because I can read what's on the cards, but not add to
> them.
>>
>>> Kurt
>>>
>>>
>>
>>
>
>
>
Other related posts:
